Operations Director

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Job Sector:
North West
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Are you an experienced Operations Director with experience in the care industry?
Are you looking for a challenging new role where you can truly make a difference?

If the answer is YES to these questions, we have the perfect role for you. National Care Group are now looking to recruit a talented Operations Director to aid with the future growth of the business. This role will be pivotal in the future success of our group.

The Role

Reporting in to our Managing Director, the successful Operations Director will be responsible for leading in the delivery of high quality support to service users, with the focus on supporting each individual to live the life they choose. Daily tasks will also include:

- Being a direct support to all Area Operations Managers across the group with regards to queries and service standards.
- Ensuring all support is fully compliant with the Company's statutory obligations and develop and operate within agreed budgets. Fully accountable for the achievement of EBITA budgets
- Ensuring that effective business development within defined areas is pipelined and successful whilst, ensuring growth through organic opportunities in line with agreed growth & development targets.
- Ensuring that all defined Business plan objectives are met.
- Playing a leading role in the de-registration of services across the group
- Periodically review and implement change initiatives within our systems and services
- Complete a monthly operational board pack, and present this during monthly board meetings
- Ensures attendance at local provider forums to increase the profile of the organisation
- Has overall responsibility for the quality of service provision, including good CQC reports, Supporting People reviews and internal audits.
- Building & maintaining lasting, positive & professional relationships with external stakeholders, key influencers and decision makers within the local authority.
- Conducting national travel in order to visit services and local authorities to initiate bidding processes, service reviews and brand awareness / networking opportunities

Who are we looking for?

As our ideal Operations Director, you must be able to demonstrate strong leadership skills coupled with the ability to manage and prioritise multiple tasks. Proven experience working in the care industry is essential. You will also require the following skills and experience:

- Experience of developing and managing budgets
- Effective decision-making skills
- Ability to effectively manage and develop a team
- Proven experience in developing a care business' growth both through business development and organically
- A rounded trouble-shooter with the ability to spot problems/trends and implement improvement strategies through to completion
- Highly analytical
- Fully flexible to travel with overnight stays, nationally

About National Care Group

National Care Group (NCG) is a leading provider of care and support services to vulnerable adults throughout the United Kingdom. We work closely with the people we support, their family members, local authorities and care providers to provide high quality, person-centred support across the following services: supported living, residential care, outreach & home support, and day services.

If you have the skills and experience to join our team, we want to hear from you! Click APPLY to register your interest in the role of Operations Director.

The vacancy you have applied for is being advertised by CVWOW Ltd, the UK's leading, award winning recruitment specialist. No terminology in this advert is intended to be deemed discriminatory. We are happy to accept applications from all suitably qualified persons regardless of their age, gender, race, religion, disability, sexual orientation or marital status. Full terms and conditions of the CVWOW business can be found on our website.

Contact Details:
Tel: 02392856811
Contact: Holly Willis

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