Night Porter

Job Type:
Permanent
Job Sector:
Food, Beverage
Region:
South East
Location:
Horsham
Salary:
£7,045 to £7,045 per annum
Salary Description:
£7,045 plus fantastic benefits
Posted:
04/07/2018
Recruiter:
Exclusive Hotels
Job Ref:
exclusive/TP/191898/2421/8/9/999

The Night Porter is responsible for the Hotel, its residents and its operations during the night time period and to ensure the safety and security of all guests and team members.
Package descriptionHospitality is all about people and Exclusive Hotels and Venues are committed to ensuring our people are happy and well rewarded so that in turn, they pass the positivity onto our guests. As well as excellent training, development and progression opportunities, other benefits for successful candidates include;


       Competitive salary
       Uniform
       Complimentary meals whilst on duty
       Complimentary car parking
       Discounted room nights across all Exclusive Hotels and Venues
       Discounts on food and beverage across all Exclusive properties

Main responsibilitiesThe Night Porter will be responsible for;


The Hotel and its residents during the shift
Maintaining and enhancing luxury standards at all times
Running and balancing the Night Audit process
Night bar and room service
Running all emergency evacuations and procedures as per the standards
Answering any guest queries or questions
Security of the property and the guests
Answering switchboard.
Assisting the banqueting team with conference set ups and turns rounds.
Checking guests in and out of the hotel.
Adhering to all health and safety regulations
Maintaining standards of Cleanliness within the hotel.
Reporting of any maintenance faults.
Demonstrate good attention to detail.

Ideal candidate
Outstanding customer service skills
Previous experience in a similar operation
Excellent customer service techniques
A responsible and detail oriented approach to tasks
Ability to work alone
To have a great personality and be genuine, approachable and attentive.
Excellent spoken English.
Computer skills.
Positive attitude

About the companyExclusive Hotels and Venues is a family owned collection of six individual and characterful country house hotels and venues situated across the south of England. Offering every imaginable leisure, wedding, meeting and training requirement and more they are all situated in beautiful locations, surrounded by acres of stunning countryside and gardens.

Contact Details:
Exclusive Hotels
Tel: 0200 000 0000
Contact: Fiona Claringbould
Email:

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