Customer Service Coordinator

Job Type:
Job Sector:
Customer Service
Salary Description:
�20,000 per annum
TalentSpa Recuitment
Job Ref:

Customer Service Coordinator

Location: Stevenage, SG1 2EF

Salary: �20,000 per annum

About the company:

Meadfleet are a land-owning public open space Management Company with an ever-increasing portfolio of over 300 developments throughout England and Wales. Our open spaces include a variety of features such as extensive soft landscaping, play areas, roadways, street lighting, drainage. We also have an ever-increasing desire to improve the ecological value on our sites.

In this role, you will have responsibility handling a broad range of questions from customer predominantly by phone and e mail. This busy and varied customer focused role requires someone with a passion for customer service. Our ideal candidate will have proven experience handling multiple queries, thrive under pressure and have a positive outlook.

Duties of the Customer Service Coordinator:

* Providing professional and effective first line support to customers by telephone, post and email.
* Ensuring all issues are logged, escalated, communicated accurately and responded to within the appropriate timeframes.
* Manage customer expectations effectively and ensure the highest service levels are maintained at all times.
* Updating our computer records for new owners' details
* General Admin duties to assist the overall smooth running of the office which includes assisting with the company's 6 monthly invoice run

Requirements of the Customer Service Coordinator:

* Previous Customer Service Experience
* Excellent communication skills, both verbally and written
* Willingness to learn, a can-do attitude and a be team player
* Knowledge of Excel and Sage 200 would be beneficial, but not essential

Customer Service Coordinator Benefits:

* 25 days holiday
* Parking space on site
* 10% employer pension contributions
* Private medical insurance
* Death in service insurance

If you meet the requirements and feel that this Customer Service Coordinator role is right for you then please apply today!

Contact Details:
TalentSpa Recuitment
Tel: 0844 8700 926
Contact: .

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