Customer Service Sales Advisor - Leeds

Job Type:
Permanent
Job Sector:
Sales
Region:
Yorkshire
Location:
Leeds
Salary:
£20,000 to £32,000 per annum
Salary Description:
£20000 - £32000 Per Annum
Posted:
04/07/2018
Recruiter:
Additional Resources
Job Ref:
NMO/D/038726

Customer Service Sales Advisor - Leeds

Salary: 20K - 32K (OTE) Depending on Experience

Key Words: Customer Service Advisor, Telesales, Mortgage Sales Advisor, Customer Advisor, Sales Advisor, Customer Service, Mortgage Advisor, Customer Service Sales Advisor, Mortgage Customer Service

The Company

Our client is Leading Estate Agents currently looking to recruit a Customer Service Sales Advisor
for our busy Leeds office. If you have a mature and positive outlook, work well on your own initiative and thrive in a customer service environment then you could be what we need.

The Role
Answer the telephone in a prompt, positive, professional & friendly manner.
All calls to be answered within 3 rings
Make and book viewing appointments
Make and book appointments for valuations and market appraisals
Identify and create Manning Stainton mortgage leads for the mortgage advisors.
Identify and create leads for Manning Stainton Conveyancing
Offers from potential buyers pass onto the Branch Sales Negotiators.
Ensure an understanding of security guidelines and keep these in practice
Ensure a basic knowledge of the Property Miss-descriptions Act and adhere to this in practice.
Manage emails from Rightmove, Manning Stainton and other websites and ensure enquires are dealt with promptly.
Update relevant records and systems in line with procedure and guidelines as determined by the business.
Maximize cross-selling opportunities at all times.
Seek to maintain professional and friendly relationships with all Manning Stainton branches and departments.
Any other duties as required.

Requirements
Previous experience of working in a targeted, busy telesales/customer service environment.
GCSE or equivalent in English and Maths.
Retain clear and friendly communication with team members and line manager.
Be able to priorities own workload and act under supervision.
Must have good IT literacy.
Must have attention to detail and high level of accuracy.
Sound problem solving abilities with a good and appropriate use of initiative.
To be dressed smartly & well presented at all times in line with company dress code.
To project an image of friendly professionalism that will bring credit to Manning Stainton.
Maintain an enthusiastic & high energy approach to work.

Key Words: Customer Service Advisor, Telesales, Mortgage Sales Advisor, Customer Advisor, Sales Advisor, Customer Service, Mortgage Advisor, Customer Service Sales Advisor, Mortgage Customer Service

Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.

Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003

Contact Details:
Additional Resources
Tel: 0845 450 6635
Contact: Naomi
Email:

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