2nd Line Engineer

Job Type:
Job Sector:
Salary Description:
£13 - £16/hour
Job Ref:

Keystream Healthcare have a fantastic opportunity for an experienced
2nd line engineer to work for an organisation on a temporary basis
initially for 6 months. This role is to start ASAP and is based in
Essex. As the Contract 2nd line engineer you will be working with the
Transition Team to prep a take over of a new service.

The successful candidate should be able to communicate effectively, be
comfortable with dealing with customers of the business and have
access to their own car.

Key Responsibilities:

* Assist in delivering ICT related projects as assigned by the ICT
Projects and Transition Manager.

* Provide 1st and 2nd Line support during the transition phase of
ICT Projects

* Rollout ICT equipment (Desktops, Laptops, Printers, Scanners,
etc.) across the Trust, using the Trust’s service desk call
logging system to manage all rollouts.

* Support an Agile User base and travel to sites, as and when

* Be flexible in working hours aligned to project requirements.

* Clean driving license, use of a car and be prepared to travel to
sites in areas surrounding Romford

* Undertake surveys of user requirements and recommend best options.

* Maintain the ICT Asset Management Systems.

* Maintain effective communication with the user base in the event
of problems. Engage in proactive support for all clients in order
to prevent reoccurring errors.

* Diagnose issues related to infrastructure including Active


* Imaging and configuration of Laptops and Desktops using Ghost,
SCCM and other tools

* Knowledge of HP Laptops, Desktop and how to troubleshoot
hardware/software related issues

* McAfee AV, DLP, User/Computer Management using Active Directory

* New User Account creation in AD and Mailbox creation using
Exchange 2010

* Microsoft Operating Systems (Win 7/ Win 10 / Other)2. Microsoft
Active Directory4. Microsoft Office Suite (2007 / 2010 / Other)5.
DHCP \ DNS \ Group Policy Management \ Print servers \ IIS

* Cisco AnyConnect – Remote access solutions (Or similar Technology)

* Swivel Pinsafe – Remote access (Or similar Technology)

* ITIL Aligned and Prince II Aligned

* Previous support for HP Hardware (Desktop \ Laptops)

If you have the skills for this role please forward your CV for an
immediate interview

Contact Details:
Tel: not in use
Contact: Kris Clare

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