IT Support Analyst (ServiceNow, ECM, Content Management, 3rd Line, HP TRIM)

Job Type:
Job Sector:
South East
Milton Keynes
£30,000 to £40,000 per annum
Salary Description:
Up to UKP 40000 per year
Anson McCade
Job Ref:

IT Support Analyst (ServiceNow, ECM, Content Management, 3rd Line, HP TRIM) This is an opportunity for an ambitious IT Support Analyst to join a team of Analysts focussed on supporting document and content management systems at a globally renowned organisation. Currently a team of 5 Analysts, this hire is due to growth rather than attrition. Aside from strong technical skills, you will need to understand the complexity of the organisation and its processes. Strong communication skills are required as you will deal with suppliers and users on a regular basis. On a day to day basis, you will support data management systems, troubleshooting on problems that arise, assist with 3rd line support and liaise with the business. There are many options internally for progression/mobility as this is a large, dynamic organisation well known for the progression of their workforce. Requirements for IT Support Analyst (ServiceNow, ECM, Content Management, 3rd Line, HP TRIM): 2-4 years experience in an IT Support or System Administration positionUnderstanding of data management systems (Eg. Records Management, SharePoint, Document Management Systems, Content Management)Ability to work in the team setup while also comfortable working aloneStrong troubleshooting skillsConfident communicator, not shy to push back with vendors , colleagues and stakeholders when necessary Experience with these systems/platforms particularly useful: HP TRIMMeridioServiceNowK2RepstorKofaxMicroFocus Content Manager Reference: AMC*SW/SSU7182Type: PermanentLocation: Milton KeynesPosition: IT Support AnalystDuration: PermanentSalary: £30,000 - £40,000 + packageContact: Stephen WhiteTelephone: 020 7780 6700

Contact Details:
Anson McCade
Tel: 020 7780 6700
Contact: Stephen White

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