Claims Team Leader (Non-sales role)

Job Type:
Job Sector:
Customer Service
North West
£24,000 to £33,000 per annum
Salary Description:
�24k - 33k per year + Commission
TalentSpa Recuitment
Job Ref:

Claims Team Leader (Non-sales role)

Location: Sale, Greater Manchester

Salary: �24k + Commission & Overtime = �33k OTE

Company: Taylor Edwards Financial Management

The Claims Team Leader Role

An exciting opportunity has arisen at Taylor Edwards Financial Management to join our Claims Processing team.

As one of the fastest growing Claims Management Companies, specialising in the reclamation of missold Payment Protection Insurance, we are currently recruiting to fill various roles within our company to help us with our planned growth.

To enable us to achieve our objectives we are looking for a number of team leaders to join our claims team.

Your Claims Team Leader role will consist of the following:

* Managing a team of full time claims advisors. - Ensuring KPI's are hit individually and as a team.
* Conducting one to one reviews and putting training and development plans in place.
* Monitoring & recording time keeping & attendance on the team.
* Delegating jobs and tasks to your team members.
* Acting as a point of reference and knowledge for any queries from your team.
* Being a first port of call for any client complaints.

To succeed in this position, you must possess the following attributes:

* Previous experience of leading a team.
* Previous experience of PPI is desirable but candidates who have an aptitude for learning new skills will also be considered.
* Experience and knowledge of complaint handling.
* Be driven, target focused and able to motivate people.
* A team player, willing to take on additional responsibilities.
* Possessing a "can-do" attitude and being willing to go the extra mile.

There will be career progression opportunities for those eager to progress and we will provide full and ongoing training to enable you to perform to your best abilities and help with your future development.

What we are offering:

* Immediate starts
* An initial starting salary of �24k per annum + commission + voluntary overtime.
* Career progression.
* Sociable working hours: Monday-Thursday 9am - 5:30pm and Friday: 9am - 5pm. NO WEEKENDS!
* 20 days holiday a year + bank holidays.
* Dress down Fridays.
* Fun, vibrant working environment.

If you would like to be considered for the Claims Team Leader role, then please apply today!

Contact Details:
TalentSpa Recuitment
Tel: 0844 8700 926
Contact: .

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