Training Consultant (non-regulated)

Job Type:
Job Sector:
Skipton, The Bailey
£25,000 to £25,000 per annum
Salary Description:
£25,000 per annum
Skipton Building Society
Job Ref:

Our people engage with our customers, delivering excellent service, and our Society, which has been voted and named as one of the Sunday Times Top 100 companies to work for, is focused on delivering the best customer experience across our Financial Advice channel. To support our people we place great value on the training and development in the area of Financial Advice, with our Training Team being an integral part to our continued success.

Join us as a Training Consultant (non-regulated) to train and develop our Society colleagues who make a real difference. You will support and challenge as well as develop, enabling high performance and the building of great relationships with customers and stakeholders alike.
Package descriptionIn return for all your hard work and commitment, you will get the support and recognition you deserve. You can expect a structured training and development programme tailored to your needs. You will also be eligible for the following:

Group Personal Pension Plan
Life Cover
25 days’ holiday, plus one day for each year you’re with us, up to a maximum of 30 days (pro rata when working on a reduced hours basis)
SBS offer a range of preferential employee savings & insurance products
Paid course fees to study for a professional qualification (where relevant to the role)
Childcare vouchers
Head Office onsite shop and internet cafe
An opportunity to join Simply Health Cash Plan – offering twenty annual benefits including dental care, optical care and physiotherapy
Option to donate to charity direct through Payroll Giving
Online employee benefits scheme offering discounts with hundreds of high street and online retailers
Eye Tests
Car Allowance – if applicable to role
More senior roles also offer access to group income protection and private medical care

Main responsibilitiesThis is a great opportunity for you to shape and influence the training and development for our Society colleagues to ensure we continue to provide the best possible experience to our customers.

As a Training Consultant your primary focus will be delivering training to Society colleagues focused on Financial Advice systems, processes and customer interaction skills, having the ability to design, facilitate and deliver this to a wide audience.

Working within a people focused environment you will also be involved in the delivery of other internal training programmes in order to help support the wider Society, helping meet their strategic goals and deliver the best experience to our customers.
Ideal candidateAs a trainer you will have excellent communication and delivery skills with an ability to think on your feet and adapt to new people and environments quickly. Having a background in Finance and holding a Diploma in Regulated Financial Planning would be desirable although not essential. Whilst we are advocates of development and training we ideally want you to have the confidence and ability to deliver training programmes from the offset.
About the companyAt Skipton Building Society we are not just another Financial Services Institution we are a mutual organisation, which means we are owned by our members and believe in placing them at the heart of everything we do.

The same goes for our people. We can only be successful as a business if we have great people and we believe in treating people as individuals. Our values are Trust, Ownership and One Team which reflect the attitudes and way of working everyone here displays on a daily basis, and which are key to the delivery of the outstanding level of personal service we offer our customers.

We’re committed to creating a diverse and inclusive workplace where every colleague has an opportunity to fulfil their career potential. We respect and appreciate the value that our colleagues’ unique differences can bring and offer consideration for anyone seeking a more flexible work-life balance. If you have a need for flexibility then please let us know.

Contact Details:
Skipton Building Society
Tel: 01756 705046
Contact: Sophie Lambert

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