Customer Relationship Consultant - Part Time

Job Type:
Permanent
Job Sector:
Customer Service
Region:
London
Location:
Sale
Salary:
£16,750 to £16,750 per annum
Salary Description:
£16,750 pro rata
Posted:
10/07/2018
Recruiter:
Skipton Building Society
Job Ref:
SKP/TP/51360/7082

At Skipton Building Society, we’re not just another financial services institution. We’re a mutual organisation, which means we’re owned by our members and place them at the heart of all we do. The same goes for our part-time Customer Relationship Consultant . With us, you’ll enjoy the flexibility of a good work/life balance, plus benefits that include childcare vouchers, generous holiday allowance, tailored training, a pension plan, life cover and product discounts.
Package descriptionIn return for all your hard work and commitment, you will get the support and recognition you deserve. You can expect a structured training and development programme tailored to your needs. You will also be eligible for the following:


Competitive Employer pension contribution
Company paid life assurance scheme
25 days holiday (plus bank holidays and the opportunity to participate in the annual Holiday Trading Scheme to buy/sell extra days)
Annual discretionary bonus scheme
Childcare vouchers
Volunteering days
Colleague discounts at a range of UK wide retailers, including holidays, restaurants, fashion, days out and more. Accessible via an online platform and mobile app.
Discounts/cashback on selected products and services
Employee Assistance Programme
Diverse culture


Skipton are an equal opportunities employer and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age
Main responsibilitiesIf you’re brilliant with people, enthusiastic and proactive, this is your chance to progress your career and become one of the faces of Skipton. As a Customer Relationship Consultant in a bustling branch where no two days are the same, you’ll talk to people about our wide range of financial products and services. By having an enquiring mind and really listening to our customers in person or on the phone, you’ll help to identify the right products for them – whilst letting your passion and personality shine. So whether you’re promoting a new product or resolving a problem, you’ll always put our customers first and provide an amazing service as a part of a busy team.
Ideal candidateDriven to deliver exceptional customer service, you’ll be expected to take ownership and contribute towards your branch’s overall performance objectives. Highly organised and a clear communicator with an eye for detail and comfortable using basic IT systems, you’ll also thrive on the variety and fast pace of a branch at the heart of the action.

As a Customer Relationship Consultant , you can expect a structured, tailored development programme, to keep your knowledge up to date. And, in our regular training sessions, you’ll be able to share advice and experience with your colleagues. It’s everything you need to keep growing your skills and expertise with one of the largest building societies in the UK.
About the companyAt Skipton Building Society we are not just another Financial Services Institution we are a mutual organisation, which means we are owned by our members and believe in placing them at the heart of everything we do.

The same goes for our people. We can only be successful as a business if we have great people and we believe in treating people as individuals. Our values are Trust, Ownership and One Team which reflect the attitudes and way of working everyone here displays on a daily basis, and which are key to the delivery of the outstanding level of personal service we offer our customers.

We’re committed to creating a diverse and inclusive workplace where every colleague has an opportunity to fulfil their career potential. We respect and appreciate the value that our colleagues’ unique differences can bring and offer consideration for anyone seeking a more flexible work-life balance. If you have a need for flexibility then please let us know.

Contact Details:
Skipton Building Society
Tel: 01756 705046
Contact: Sophie Lambert
Email:

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