Maintenance Scheduler

Job Type:
Contract
Job Sector:
Construction
Region:
West Midlands
Location:
Unspecified
Salary Description:
£9.38 - £11.15 p hour
Posted:
10/07/2018
Recruiter:
ATTB
Job Ref:

Resourcing Group are currently recruiting for a Scheduler for a Stafford based Housing Organization. the role is expected to last 6 months minimum. hours: full time pay: £9.38 PAYE, can pay up to £11.15 depending on pay status. The Scheduler will provide administrative support to the Housing Property Team. The postholder will be accountable for all of their own planning duties through an efficient and organised delivery to ensure there are no delays are experienced on site for the customer and contractor. The postholder will engage with the Business Transformation programme to improve interactions with customers, so that every contact counts and management and reporting of data becomes more efficient. Key Responsibilities: 1. Deal with telephone and email enquiries from customers, contractors and clients, ensuring that all queries are responded to or allocated in a timely, effective and efficient manner. 2. Planning/scheduling of all work streams and systems including liaising with customers to arrange appointments. 3. Undertake regular administrative tasks including assisting with invoicing; data entry; raising orders and materials; maintaining databases; preparing letters, reports and general documentation. 4. Follow up on various queries in order to close the logs down when the works have been completed to the customer's satisfaction. 5. Re-scheduling of work, ensuring that this is communicated and agreed with customers. 6. To effectively communicate with the Housing team, as well as the wider business and stakeholders. 7. Manages actions when they are required to change or reallocate resources to achieve targets. 8. Monitor job completion times and appointments kept; assist in setting appropriate actions to maintain KPI turnaround times. 9. Support the resolution of issues relating to missed appointments or job related problems; monitor agreed corrective actions. 10. To perform any other duties not specified in the job description but which are in line the requirements of service delivery Resourcing Group is acting as an Employment Business in relation to this vacancy.

Contact Details:
ATTB
Tel: not in use
Contact: Kris Clare
Email:

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