Customer Service Advisor

Job Type:
Job Sector:
Customer Service
South East
St Leonards
Salary Description:
TalentSpa Recuitment
Job Ref:

Customer Service Advisor

Location: St Leonards on Sea, East Sussex

Salary: �15,300

Job Type (permanent, full time etc.): Full-time, permanent

Conveyancing Direct Ltd is one of the top 10 Conveyancing Companies in England and Wales and a leading provider of conveyancing in our local area. We are looking to recruit a Customer Service Advisor to join our busy team.

This position would suit a person with a background of working in a same or similar environment or with experience in Customer Services.

You will be joining a rapidly expanding customer focused company which is dedicated to progressing not only the business but the people within it.

About the Customer Service Advisor role:

You will be dealing with incoming and outgoing calls, enquiries from Estate Agents, clients and solicitors etc. You will need to be able to deal with queries that arise and transfer calls to relevant staff, you will be required to record all communications onto the case management system and alert Case Handlers to any messages via email.

Providing quotes to requests received by phone, emails or post in a timely manner and by the method requested, Enter all quotes into the case management system

You will be required to carry out general administration duties.

Requirements of the Customer Service Advisor:

We are looking for an excellent communicator who is able to get on with diverse personalities, has good time management, organisational, problem-solving and multi-tasking skills. A confident person who is able to work alone or as part of a team.

Previous experience in an office environment would be an advantage. Knowledge of Microsoft Office especially Word, Excel and Outlook is essential.

If you skills and experience fit the description above for this Customer Service Advisor role, and you would like to work in a challenging role within a progressive company, we would love to hear from you.

Contact Details:
TalentSpa Recuitment
Tel: 0844 8700 926
Contact: .

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