Rental Manager

Job Type:
Permanent
Job Sector:
Automotive
Region:
South East
Location:
Farnham
Salary:
£24,000 to £28,000 per annum
Salary Description:
Day Shift / Permanent / Full Time
Posted:
13/07/2018
Recruiter:
Holt Recruitment Ltd
Job Ref:
RV903945

Rental Manager

Permanent Position

Up to �28,000 basic DOE

We are working with an established, independently owned commercial vehicle rental company who are looking for an experienced Rental Manager to join the team.

Rental Manager Job Purpose:

To co-ordinate, develop and procure vehicle rental booking for key business users and member of the public, as well as proactively managing a fleet of 200 + vehicles.

Rental Manager Job duties:

* Provide an insightful, quality and pro-active response to customer booking enquiries and booking requests – via email, telephone and face to face contact.
* To plan and manage vehicle availability in conjunction with Directors and service centre to ensure all booking requests are met fully, on time.
* To meet and greet customers, complete and check all required legal documentation, process payments and insurance certificates
* Demonstrate vehicle operation to hirer
* To alert service centre staff of damage / mechanical failures.
* To liaise with insurance companies in the event of fault / non fault accidents
* To be the first point of contact for all customer contact and relating system and paper administration
* To actively plan for and implement a regular programme of vehicle servicing, MOT and tax requirements to ensure a fully functioning, legal and safe commercial fleet
* Regular liaison with workshop team with regard to customer demand and prioritise for repairs / cleaning and maintenance accordingly
* Track and analyse costs and provide management reports to ensure the fleet runs effectively at all times
* Recover costs of parking fines and produce information requested by the police and 3rd party insurers in the case of speeding fines, unreported RTA’s or similar
* Accurately process all required administration and documentation

Rental Manager Requirements

* Experience gained within the motor industry i.e. rentals, car sales, vehicle servicing, repair, maintenance. Candidates must effectively know ‘one end of a vehicle from the other’ and be able to convey their understanding during customer consultations.
* Proven customer service experience, ideally within a proactive, consultative role.
* First class administration skills
* IT literate
* Fluency in English Language – spoken / read / written
* Numerate and able to analyse information
* Full UK driving licence and aged 25 years + due to commercial insurance specification

Hours:

5 days a week including Saturday and day off in the week

OR

6 days a week including Saturday paid at overtime

Week – 7.45am – 5.45pm

Saturday – 8am-12pm and 4pm-5.30pm

Salary:

On offer is a salary of up to �28,000 depending on your qualifications and experience.

Please get in touch for more information and to apply:

Rosie@holtrecruitment.com or 07702167786

Contact Details:
Holt Recruitment Ltd
Tel: 0845 8338 007
Fax: 0845 8338 006
Contact: Holt Recruitment
Email:

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