Technical Operations Manager

Job Type:
Job Sector:
North West
£35,000 to £40,000 per annum
MET Recruitment London Ltd
Job Ref:

This role incorporates the role of the Lab Manager.

The objective of the Technical Operations Manager is to support the Business Manager in delivery of the mid- term strategy through management of the day to day operational activities of a test, laboratory and site environment. Manage the provision of technical expertise and conformity with QA standards, whilst delivering an efficient and first-class quality service to customers

As a Technical Operations Manager your main duties will be:

* Managing the testing laboratories with responsibility for health and safety, technical quality and delivering growth
* Managing a growing team, providing strong communication skills to promote a positive culture and working environment (Day to day line management)
* Ensuring continued conformity with the requirements contained in ISO 9001 (BSI) and ISO 17025 (UKAS) through the procedures defined within the quality manual
* Planning, organising and executing internal audits in line with the Quality Management System and in accordance with the yearly schedule, including the follow up and close out of nonconformance actions
* Contributing to the company best practice and continuous improvement culture, devising new processes and optimizing existing processes to drive quality and business improvements
* Working closely with other business sites, departments and colleagues ensuring a consistent approach to business processes across the organisation
* Managing test programmes, including technical reviews ensuring customers are kept informed of instrument or project performance
* Maintaining high levels of customer satisfaction, including the investigation and resolution of customer complaints
* Scheduling workflow and resources to deliver on customer expectations, ensuring an efficient and effective service
* Managing the generation of quotations, proposals, reports, certificates and invoicing
* Authorising certificates and producing technical reports
* Reporting on monthly performance measured against budgetary targets
* Providing technical expertise during on and off-site visits meetings, events and exhibitions as and when required
* Conducting regular checks of hire and sales stock, including the smooth running of the despatch and returns process
* Purchasing of on-site materials and consumables in line with budgetary controls

The successful candidate:

* Degree in mechanical engineering, related subject or relevant experience
* Practical knowledge of an instrumentation, test and calibration environment
* Quality systems experience to ISO 9001 and ISO 17025 ideally in the technical management of a department related to a sector within the construction industry
* Experience in working to quality standards, ideally in the measurement of pressure, temperature andvolume flow
* Approved UKAS signatory
* Knowledge of uncertainty budgets
* People management experience
* Knowledge of internal auditing procedures and techniques
* IT literate
* Practical understanding of Health and Safety procedures
* Results focussed, demonstrated through a track record of performance improvement
* Flexible and pragmatic approach
* Exceptional communication skills
* Embrace responsibility and accountability
* Excellent organisational and problem-solving skills
* High personal standards with a ‘can do’ way of working

Contact Details:
MET Recruitment London Ltd
Tel: 03333 449100
Contact: Chris Tysall

You may return to your current search results by clicking here.


This website uses cookies. Read our cookie policy for more information. By continuing to browse this site you are agreeing to our use of cookies.

Latest Job Listings