National Account Manager - London based

Job Type:
Job Sector:
Food, Beverage
London + travel
£60,000 to £65,000 per annum
Salary Description:
£65,000 + benefits
Compass Group
Job Ref:

As National Account Manager for one of our most prestigious contracts, you will have overall accountability for a multi-site, single client contract with a turnover of around £20mill – based in London but with national travel expected. You will develop and lead a team of 7 direct reports (420 staff overall) within this single contract which spans 21 sites nationally, your focus will be to provide exceptional service to our clients and customers at all times. You will manage client and contractual relationships in a commercial manner, ensuring compliance and company policies are adhered to. You will drive foodservice and innovation, and support service solutions that exceed new and existing customer requirements.
Package description
Up to £65,000
Monday – Friday only
Extensive opportunities to develop and progress

Compass Group UK & Ireland offers excellent career and development opportunities, as an organisation that's proud of its great people, we believe in the opportunity to recognise and develop great talent.  That's why we offer a number of courses and qualifications for our talented Managers.  For our future stars, we have The Academy and Accelerate programmes which will equip you for a career in Catering Management.  For established managers, we have our Evolve programme which will hone your existing skills and add to your managerial capabilities. We’re also Edexcel approved, so you can be sure you are getting the best training available to you.  So whether you are a Future Star with big aspirations or an established High Performer with a proven track record – there is a development plan for you.  If this isn’t enough, we offer a competitive salary, pension scheme and life assurance, sick pay, and company discounts. And because life isn't only about work, we offer a good annual leave entitlement too.

Main responsibilities
Deliver the profit for the contract through leading the managers in delivery of their financial targets
Develop and maintain relationships with internal and external stakeholders
Manage labour costs to budget
Ensure high quality food offers and innovation is a main focus
Ensure team are coached, developed and supported to achieve targets
Challenge and continually review labour structures and ratios
Review trends and adjust consumable budgets accordingly
Ensure compliance to Compass Group policies
Communicate strategy to team and ensure that improvements are implemented to maximise performance and customer satisfaction
Build cross-sector and cross-functional relationships to enhance business efficiencies
Monitor and review HSE incidents and corrective and preventative actions in all sites under their control.

Ideal candidate
Multi-unit contract catering/catering business experience a must
Essential to have experience managing min £10mill t/o+
Ability to take complex business issues or initiatives and apply creative problem solving or strategies for timely implementation
Ability to effectively communicate, motivate and interact with all levels within the organisation
Strong passion for great food and hospitality
A proven track record as an innovative and financially responsible manager
A proven track record of leadership
Proven industry contacts and relationships that can be leveraged in networking and recruitment of other team members
Proven ability to enhance profitability, sustainability and creativity across all channels in alignment with business strategy
Proven coaching and teaching skills with peers, individuals, and teams
Ability to speak and present effectively in a group setting
Maintain a positive attitude under pressure and motivate team
Ability to maintain confidentiality
Working knowledge of Microsoft Word, Excel and PowerPoint
Ability to work in a fast paced, changing environment

About the companyOur Company vision is Great People, Great Service, Great Results and we believe your contribution is crucial to the success of the business. To achieve our vision we live by the values of Integrity, Team work, Passion, Can-Do and Responsibility.

At Restaurant Associates our vision is simple - 'Bringing people together with brilliant food, brilliant service and brilliant associates'

Our inspirational food is alive with flavour and nutrition, sourced in a socially responsible manner for the well-being of our customers, communities and the environment and we match this with the excellent service of our brilliant associates.


Contact Details:
Compass Group
Tel: 0121 457 5000
Contact: Charlotte Bradley

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