Spa Restaurant Supervisor

Job Type:
Job Sector:
Food, Beverage
South East
£20,024 to £20,024 per annum
Salary Description:
Competitive salary plus fantastic benefits
Exclusive Hotels
Job Ref:

In a Nutshell

We’re a group of fabulous Hotels and Venues set in beautiful countryside and our hotels are full of great people… A great team.

We are actively seeking a Spa Restaurant Supervisor who will take responsibilities for the smooth running of the department during the absence of the Spa Restaurant Manager overseeing the running of the front of house operations; managing service, being the link between the kitchen and the FOH team, ordering, payroll, rotas and staff training.
Package descriptionAnd now for the good stuff

Hospitality is all about people and we are committed to our people.  We make sure you are happy and well rewarded, so that you pass that happiness onto our guest.  As well as excellent training, development and progression opportunities, other benefits include:

•        Competitive salary
•        Complimentary meals whilst on duty
•        Complimentary car parking
•        Perkz discount scheme
•        Discounted room nights across all Exclusive Hotels and Venues
•        Discounts on food and beverage across all Exclusive properties
Main responsibilitiesLots to do but lots of fun

Support the Spa Restaurant Manager with the daily functioning of the restaurant employees, facilities, sales and costs to ensure maximum departmental profit is achieved.
Welcome all guests in a warm and friendly manner.
Deal with all enquiries in a timely and professional manner.
Provide services that goes ‘Above & Beyond’ for the guest’s satisfaction and retention.
Obtain feedback from guests and to use this to improve service 
Have full knowledge of the menus and products we offer our guests.
Communicate at all times with other employees and guests.
Assist the Restaurant Manager in the administration of the Restaurant (rotas, timesheets, EPIC)
Promote a culture of up selling and add selling trough training, team engagement and incentive.
Participate to the monthly liquor, glass and crockery stock takes and produce a wish list from these for next months purchasing.

Ideal candidateAre you right for us?

Relevant degree in business studies, hospitality management
Previous experience as either a Senior or Junior Headwaiter of a Restaurant or Bar
Proven and stable track record working in reputable restaurants or luxury hotels.
Excellent customer service skills
Commercial awareness
Good interpersonal skills
Communication skills
Problem-solving skills
Organisational skills

About the companyAre we right for you?

 We expect a lot but we’ll give a lot to get the right people. There are 4 main things we look for

We want people with bags of character. We don’t want you to hide your personality when you’re at work, we want you to feel comfortable, to be who you are.
We want people people. You’ve got to like being around others, smiling and chatting because you like people, not because someone told you to smile and chat.
We need extra milers. So if you think the job description is all you have to do, then we’re not for you. 
You have to put your heart into it. When you tell a guess you’re happy to help, you have to mean it.

Contact Details:
Exclusive Hotels
Tel: 0200 000 0000
Contact: David Carroll

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