Retail Shift Leader

Job Type:
Job Sector:
Food, Beverage
South East
£8.16 to £8.16 per hour
Salary Description:
£8.16 - £8.16
Job Ref:

Are you a friendly, approachable and sociable character? Would you like the security of working for one of the world’s largest employers? Do you want the comfort of not having to work split shifts, late nights and every weekend? Are you passionate about excellent customer service? If you answered yes to all of these then you could be exactly who we are looking for.

Working within the largest integrated catering, retail and leisure facility on Merville Barracks, home to the British Army’s rapid response brigade and delivering the largest food offer across the entire Defence contract, your main role is to deliver an outstanding service to every customer every time.

Being an active part of a large team of Chefs, Kitchen Porters, Coffee Shop Retail Assistants and Retail Assistants you will play a crucial role in achieving Sodexo’s mission statement of being a world leader in quality of life services.
Package descriptionAccess to a very popular and generous employee discount scheme.

Holiday entitlement of 20 days plus 8 bank holidays per year which increases with length of service. (pro-rata)

Full uniform provided including safety shoes.

Company sick pay entitlement of 5 full days after 6 months employment

No late night shifts

Most weekends off work (rota system in place)
Main responsibilitiesAs a Shift Leader, you will be customer facing and representing Sodexo on a daily basis. You will need to lead a team of retail assistants to ensure that the shop always meets the required standards and that our customers always get the best service.

You will be expected to communicate with our customers in a professional and approachable manner helping to create a home away from home for our soldiers.

Your role will require you to complete PDRs with your team as well as deliver training and support the wider Centre team by being the Duty Shift Leader.
Ideal candidateExcellent people management skills

Excellent verbal communication skills.

Able to work on own initiative within a team environment.

Excellent personal presentation.

Outstanding customer service skills

Must be available to work shifts between 06:00 & 22:30 Monday - Sunday.
About the companyIn the UK and Ireland, Sodexo employs some 35,000 employees to deliver integrated facilities management services to clients at over 2,000 locations in the corporate, healthcare, education, leisure, defence and justice sectors. With an annual turnover of over £1bn, we provide everything from catering, cleaning and reception to security, laboratory and grounds maintenance services, enabling our clients to focus on their core business

Contact Details:
Tel: 01276 687 000
Contact: Michael Silk

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