Assistant Conference & Banqueting Manager

Job Type:
Job Sector:
Food, Beverage
South East
£24,217 to £24,217 per annum
Salary Description:
Competitive Salary plus fantastic benefits
Exclusive Hotels
Job Ref:

In a Nutshell

We’re a group of fabulous Hotels and Venues set in beautiful countryside and our hotels are full of great people… A great team.

We are actively seeking an Assistant Conference & Banqueting Manager to oversee the day to day operation of the Conference and Banqueting department and team.
Package descriptionAnd now for the good stuff

Hospitality is all about looking after people and we are committed to our people.  We work hard to ensure you can enjoy your job and are well rewarded.  As well as excellent training, development and progression opportunities, other benefits include:

Competitive salary
Complimentary meals whilst on duty
Complimentary car parking
Perkz discount scheme
Discounted room nights across all Exclusive Hotels and Venues
Discounts on food and beverage across all Exclusive properties

Main responsibilitiesLots to do, but lots of fun

Our successful Assistant Manager will be responsble for;

Assisting the C&B Manager with the day to day management of Food and Beverage operations ensuring company standards are maintained and delivered at all times.
Supervision of the operations teams within these areas.
Ensuring guests satisfaction is achieved by managing service levels across these areas.
Dealing with any guest issues to ensure a satisfactiory resolution to any concerns.
Assisting the head of department with rotas, stock control, ordering, team communication.
Liaison with other relevant hotel departments.
Deputising in the absence of the head of department.
Supervising, coordinating and participating in the activities of the Food and Beverage department, personally to ensure standards are maintained and improved upon
Attend catering meeting to ensure all relevant questions are raised regarding the upcoming business
Looking ahead at the business and planning staffing levels, equipment hire and replacement goods accordingly
Assist the C&B Manager in training personnel (keeping records), conducting meetings and briefings in order to maintain standards
Ensure cleaning schedules and procedures are carried out on a daily basis
Ensure all charges are raised correctly every day
Order goods over EPIC and ensure excellent supplier relationships

Ideal candidateAre you right for us?

Our Successful Assistant Manager will have;

Experience within a Food and Beverage or Conference and Banqueting environment
Supervisory experience will be a distinct advantage
Ability to deliver a consistently high standard of customer service in a busy environment.
A positive attitude towards work
Smart appearance
Ability to communicate at all levels

About the companyAre we right for you?

We expect a lot but we’ll give a lot to get the right people. There are 4 main things we look for

1.    We want people with bags of character. We don’t want you to hide your personality when you’re at work, we want you to feel comfortable, to be who you are.

2.    We want people people. You’ve got to like being around others, smiling and chatting because you like people, not because someone told you to smile and chat.

3.    We need extra milers. So if you think the job description is all you have to do, then we’re not for you.  

4.    You have to put your heart into it. When you tell a guest you’re happy to help, you have to mean it.

Contact Details:
Exclusive Hotels
Tel: 0200 000 0000
Contact: David Carroll

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