Customer Relationship Consultant - Clitheroe

Job Type:
Permanent
Job Sector:
Customer Service
Region:
North West
Location:
Clitheroe
Salary:
£16,750 to £16,750 per annum
Salary Description:
Up to UKP 16750 per year
Posted:
23/08/2018
Recruiter:
Skipton Building Society
Job Ref:
req111

Job IntroductionAt Skipton Building Society, we’re not just another financial services institution. We’re a mutual organisation, which means we’re owned by our members and place them at the heart of all we do. The same goes for our full-time Customer Relationship Consultant. With us, you’ll be supported to succeed and enjoy benefits that include tailored training, a pension plan, life cover, generous holiday allowance, childcare vouchers and product discounts.Main ResponsibilitiesIf you’re brilliant with people, enthusiastic and proactive, this is your chance to progress your career and become one of the faces of Skipton. As a Customer Relationship Consultant in a bustling branch where no two days are the same, you’ll talk to people about our wide range of financial products and services. By having an enquiring mind and really listening to our customers in person or on the phone, you’ll help to identify the right products for them – whilst letting your passion and personality shine. So whether you’re promoting a new product or resolving a problem, you’ll always put our customers first and provide an amazing service as a part of a busy team.Ideal CandidateDriven to deliver exceptional customer service, you’ll be expected to take ownership and contribute towards your branch’s overall performance objectives. Highly organised and a clear communicator with an eye for detail and comfortable using basic IT systems, you’ll also thrive on the variety and fast pace of a branch at the heart of the action.As a Customer Relationship Consultant, you can expect a structured, tailored development programme, to keep your knowledge up to date. And, in our regular training sessions, you’ll be able to share advice and experience with your colleagues. It’s everything you need to keep growing your skills and expertise with one of the largest building societies in the UK.About Skipton Building SocietyAt Skipton Building Society we are not just another Financial Services Institution we are a mutual organisation, which means we are owned by our members and believe in placing them at the heart of everything we do.The same goes for our people. We can only be successful as a business if we have great people and we believe in treating people as individuals. Our values are Trust, Ownership and One Team which reflect the attitudes and way of working everyone here displays on a daily basis, and which are key to the delivery of the outstanding level of personal service we offer our customers.We’re committed to creating a diverse and inclusive workplace where every colleague has an opportunity to fulfil their career potential. We respect and appreciate the value that our colleagues’ unique differences can bring and offer consideration for anyone seeking a more flexible work-life balance. If you have a need for flexibility then please let us know.Package DescriptionIn return for all your hard work and commitment, you will get the support and recognition you deserve. You can expect a structured training and development programme tailored to your needs. You will also be eligible for the following:Competitive Employer pension contributionCompany paid life assurance scheme 25 days holiday (plus bank holidays and the opportunity to participate in the annual Holiday Trading Scheme to buy/sell extra days)Annual discretionary bonus schemeChildcare vouchersVolunteering daysColleague discounts at a range of UK wide retailers, including holidays, restaurants, fashion, days out and more. Accessible via an online platform and mobile app.Discounts/cashback on selected products and servicesEmployee Assistance ProgrammeDiverse cultureSkipton are an equal opportunities employer and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age

Contact Details:
Skipton Building Society
Tel: 01756 705046
Contact: Sophie Lambert
Email:

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