Senior Event Manager - Twickenham

Job Type:
Job Sector:
Food, Beverage
£40,000 to £45,000 per annum
Salary Description:
Competitive + benefits
Compass Group
Job Ref:

A unique opportunity is now available for an innovative and experienced Senior Event Manager to join Keith Prowse. You will support the Event Managers with maintaining and implementing policies as required by Keith Prowse and Compass Group UK, in addition to planning and delivering large scale, high profile events both operationally and financially.

This role would suit a very organised, proactive and driven Event Manager who would like the opportunity to build and develop their skills and be responsible for the leadership, management and performance of all assigned events.

Leading members of the team and working closely with management ensuring the implementation and vision of the hospitality offerings across an agreed portfolio is carefully managed to specified timelines, delivered within financial requirements and all contractual deadlines are adhered to.
Package description
Competitive plus benefits
Based in Twickenham, some travel required
Lots of scope to develop and progress within Compass Group UK

Main responsibilities
To be the lead contact and representative with the venue and caterers and to provide clear, decisive and informed direction
Prepare and be accountable for event budgets, working budgets and event reconciliation, in liaison with the finance team
Oversee the creation, monitoring and delivery of weekly sales reports and facility allocation reports to maximise profitability in liaison with the Event Sales Manager and venue
Ensure set up of all events, facilities and packages within XMS management system (in house stock management programme) with continual package and stock management
Be responsible for and compliant with all health and safety policies
Oversee and manage the on-day event management delivery to ensure a smooth and successful event
To be the prime contact and provide day to day liaison with the venue, caterers and all stakeholders to set up, manage and deliver all hospitality packages
Oversee and monitor the creation of concise event table plans working closely with the venue and caterers
To be accountable for all ticket requirements, allocations and mark backs meeting all contractual deadlines and obligations in liaison with the venue
Manage and lead a team of full time and seasonal staff in conjunction with the Event Team Manager
Organise and represent the Event Team in all operational venue meetings
Create, manage and oversee a Critical Path Analysis (CPA) of all key elements and time sensitive deadlines for all matches
Regular team meetings and 1-2-1’s with the Event Team Manager, Head of Events & Development
Oversee and monitor CRM case management, dealing with all customer queries to an agreeable outcome
Drive innovation, ensuring ideas are well researched, communicated and implemented
Manage and liaise with all suppliers to ensure accurate ordering within budget
Be responsible for and continually review innovation/product content for events to include mapping customer journey, market trends, competitor analysis and client walk through
Research food trends and work with the caterer to create menu offerings to meet package requirements
Attend menu and wine tastings and meetings with the caterer supported by Head of Events & Development and Hospitality Manager
Working with the KP Marketing Team and venue to create, design and deliver event documentation
Approve event factsheets, event documentation, event guides, menus and any other literature relating to the event
Liaise and assist with customer requirements pre event, on-day and post event

Ideal candidate
Experience of managing large scale teams, in an events hospitality environment
Operational experience working in an events company
Maintains an active external network; is aware of current trends within the global hospitality industry and receptive to new ideas and opportunities
Ambitious and driven with a clear determination and belief to install these qualities to other team members
Strong management, budget, planning and control skills
Excellent communicator
Maintains an adaptable and flexible approach to all challenges
Strong evidence of event management experience
Strategic thinker and planner with the ability to bring together a variety of elements.
Disciplined, self-motivated and a high level of integrity
Word, Excel, E-mail and Microsoft Office experience
Efficient working method with a keen attention to detail
A basic working knowledge of CAD
Must be of a positive mind set and have resilience

Additional Information:

On some occasions may be required to work overtime at the weekend and in the evening
Be willing to take on additional tasks and projects
The role description, person specification, role grade and title may be subject to change at the discretion of Keith Prowse and in accordance with business developments. Any changes will be communicated to the role holder as appropriate.

About the companyKeith Prowse (KP) have been the official hospitality provider for almost 40 years at some of the UK’s top sporting events. KP have the largest hospitality inventory in the UK and designs hospitality experiences in line with today’s consumer tastes; each event is different and draws a unique crowd. Using a tiered approach to hospitality, each experience is tailored to the target audience and allows the customer to clearly recognise the differences between price points, exclusions and inclusions.

KP provides a wide range of hospitality experiences across a vast portfolio of events working directly with each venue and all key stakeholders.  These events include The Championships Wimbledon, Twickenham International and Domestic matches, The Aegon Championships, The National Hunt Festival, Investec Derby Festival and international and domestic cricket at both The Oval and Edgbaston Cricket Grounds.

Contact Details:
Compass Group
Tel: 0121 457 5000
Contact: Ann Kinsella

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