Hospitality Manager - Leeds Castle

Job Type:
Job Sector:
Food, Beverage
South East
£25,000 to £29,000 per annum
Salary Description:
Up to £29,000
Compass Group
Job Ref:

We currently have an exciting opportunity for a Hospitality Manager to work for Levy Restaurants UK in the stunning Leeds Castle, which offers breathtaking and historical surroundings.

Main duties are to oversee day to day event management, ensuring the smooth planning and delivery of a first class catering product to our clients and customers whilst managing the business needs and performance standards, delivering “The Levy Difference”. 
Package descriptionStarting salary of £28,000

5 out of 7 days 

Fantastic opportunity within this beautiful site.
Main responsibilities
To be a key liaison for all clients, to ensure we exceed and manage their expectations
To help the GM manage and execute new menus, tastings, specials and promotions to exceed guest expectations and ensure profitability
To manage the operational team to ensure that every sales opportunity is taken to 'up sell' to our customers depending on the profile of event
Establish good customer relationships and ensure the appropriate level of contact is maintained, meeting customers on event days, making sure all our customers are aware of your position.
To record and deal with all customer comments in a positive manner and take appropriate follow up action, turning any negative customer experiences into positive ones.
To ensure effective communication, motivation and involving individuals within the team
Liaise with GM to ensure targets for upselling are set and achieved
Liaise with Culinary Team and provide support for new menu feedback and development.
Manages all aspects of event labour scheduling, and addresses forecasting and actual labour spends.  To ensure they have all staffing numbers for future events up to three months in advance of event.

Work with and liaise with nominated suppliers to ensure we receive the best products and prices, to deliver and exceed client expectations within food and beverage.
Demonstrate excellent control of all operating costs in line with set targets.
Hires, trains and develops managers who deliver “The Levy Difference” 
Champion Health & Safety within department, ensuring that correct procedures are being kept

Ideal candidate
Flexible with schedule, able to work different shifts when required on event nights
Must have a ‘can do’ positive, driven attitude
Have a standards and quality driven management style with excellent communication skills
Experience in management of complex mix of stakeholders
Good mix of operational and support experience
Able to self manage and self discipline
Structured and approachable people management skills
Highly proactive and innovative in approach
Constantly challenges the ‘status quo’
Respond to the pace of the business in terms of speed of work and productivity
Demonstrate an in-depth knowledge of food and beverage, operates with a focus on innovation, standards and market awareness

About the companyCompass Group UK & Ireland offers excellent career and development opportunities, as an organisation that's proud of its great people, we believe in the opportunity to recognise and develop great talent.  That's why we offer a number of courses and qualifications for our talented Managers.  For our future stars, we have The Academy and Accelerate programmes which will equip you for a career in Catering Management.  For established managers, we have our Evolve programme which will hone your existing skills and add to your managerial capabilities. We’re also Edexcel approved, so you can be sure you are getting the best training available to you.  So whether you are a Future Star with big aspirations or an established High Performer with a proven track record – there is a development plan for you.  If this isn’t enough, we offer a competitive salary, pension scheme and life assurance, sick pay, and company discounts. And because life isn't only about work, we offer a good annual leave entitlement too.

Contact Details:
Compass Group
Tel: 0121 457 5000
Contact: Felicity Dyson

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