Customer Service / Live Chat Advisor

Job Type:
Job Sector:
Customer Service
South East
£18,500 to £18,500 per annum
Salary Description:
£18500 - £18500 Per Annum
Job Ref:

The future is exciting here at Affinion International. We now have a great opportunity that will not only give you the chance to progress your career but to also shape the future of our business!

If you have a passion for social media and customer service, this could be the ideal role for you.

What will I be doing in my new role?

This role is purely customer service and involves no sales! On a daily basis, you will be:

- Servicing customer and client enquiries across multiple technology channels. These will include webchat, email, social media platforms, mobile phone applications and telephony
- Provide an efficient, courteous and professional service at all times
- Providing outstanding customer service

Does this sound like the ideal role for me?

We are looking for individuals who have great customer service skills coupled with an excellent knowledge of social media. This could have been gained within a professional working environment or it could just be a personal passion.

You will also require the following skills and experience:

- Experience of working with new technologies, such as social media, apps and webchat
- Experience within a customer service environment
- Excellent communication and interpersonal skills
- Excellent computer skills - working on Window packages and exceptional typing skills
- Attention to detail and excellent spelling, grammar and punctuation on informal and formal written communication

Here are more reasons why our Customer Service Advisors love working here...

- Competitive salary of £18,500
- Full training and support throughout your career at Affinion
- Subsidised Gym Membership
- 25 days holiday
- Free hot & cold drinks during your shift
- Close to public transport links and local amenities
- 6% Company pension Scheme
- Discounts & offers for Affinion employees
- Free onsite parking

About your new employer

Affinion International is a large international services company based on the south coast. We are Investors in People Gold accredited and have recently won the health and wellbeing award. At Affinion International, we are committed to employee engagement and development.

Our daily activities are also driven by these key values:

Communication, Customer Focus, Integrity, Passion, Team Work, Total Performance and Trust

If you have an affinity to these values, we want to hear from you.

Please click APPLY now to register your interest in the role of Customer Service Advisor.

The vacancy you have applied for is being advertised by CVWOW Ltd, the UK's leading, award winning recruitment specialist. No terminology in this advert is intended to be deemed discriminatory. We are happy to accept applications from all suitably qualified persons regardless of their age, gender, race, religion, disability, sexual orientation or marital status. Full terms and conditions of the CVWOW business can be found on our website.

Contact Details:
Tel: 02392856811
Contact: Holly Willis

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