Job Type:
Job Sector:
Catering, Hospitality
South East
Chipping Norton
Salary Description:
�18,000 gross per annum
TalentSpa Recuitment
Job Ref:


Location: Chipping Norton, OX7 5UE

Salary: �18,000 gross per annum

This is a full time position working 40 hours over 5 days including weekends. The working patterns are early and late shifts, 6.45am until 3.15pm and 2.15pm until 10.45pm.

About the company:

Set in 440 acres of stunning Oxfordshire countryside Heythrop Park Resort boasts two individual hotels including Crowne Plaza. The two hotels provide over 350 bedrooms, state-of-the-art meeting facilities for up to 450 delegates plus 4 bars and 4 restaurants. Also located at the Resort is an 18 hole championship standard golf course and a Health Club with spa treatment rooms.

Our front office team is looking for a passionate Receptionist to assist our team to provide exceptional customer service to our guests.

Duties of the Receptionist:

* To liaise between the guest and hotel teams to ensure complete guest satisfaction identifying and responding to any guest requests, efficiently and effectively
* Checking in and checking out guests
* Responsible for switchboard operation and transferring phone calls to correct extension or taking accurate messages
* Responsible for the making of reservations for guests over phone, in writing or walk ins
* Accounting for all activity (transactions & postings) for entire shift
* To communicate and liaise with all departments on a daily basis as and when required
* Being fully conversant with the facilities, services and promotions offered by the hotel and pass this information on to guests wherever possible to maximise hotel sales
* Handling payments (cash, credit cards, cheques) and carry out banking procedures

Requirements of the Receptionist:

* Previous experience working in a 4* hotel with multi outlets would be desirable but not essential as full training will be given.
* Standards driven and detail-orientated
* To have the ability to multi-task in a fast-paced environment
* A good command of the English language
* Be flexible with regards to working patterns
* Has excellent self-presentation skills
* Heythrop Park Resort is not connected to public transportation therefore candidates need to have their own transport.

Receptionist Benefits:

* 28 days holiday rising to 29 days after one year's continuous service and 30 days after 2 years continuous service
* Free parking
* IHG membership
* Free meal whilst on duty

If you meet the requirements and feel that this Receptionist role is right for you then please apply today!

All applicants must be eligible to live and work in the UK and will be asked for documentation.

Contact Details:
TalentSpa Recuitment
Tel: 0844 8700 926
Contact: .

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