Field Service Engineer

Job Type:
Job Sector:
East Anglia
£26,337 to £26,337 per annum
Salary Description:
£26337 - £26337 Per Annum Up to DOE + Benefits
Job Ref:

- Do you have proven experience working as a Field Service Engineer?
- Are you looking to utilise your combined electrical and mechanical knowledge?

Matthew Algie have an excellent opportunity for a Field Service Engineer to join our team.

The role will be Field Based, providing service to accounts primarily in Cambridgeshire. However, this area could extend when covering for colleague's holidays, and to meet the business and customer needs.

The Role:

The successful Field Service Engineer will become part of a highly experienced 12-man team providing excellent service to customers such as M&S, Baxter Storey, and Dobbies, as well as smaller independent customers supplied by Matthew Algie. As part of this service team, you will be expected to install, maintain and repair Matthew Algie coffee equipment. Duties include:

- Ensure all fault calls are attended to promptly, in the most efficient way and to the customers' wishes.
- Carry out all preventative maintenance within the month due and in the most cost-effective manner.
- Monitor part usage to ensure spares are kept at the levels as laid out in the company policy to ensure our First Time Fix KPI is met.

You will be required to work a 1 in 4 weekend shift pattern to cover customer demand
You will also be required to work on-call on a 1 week in 4 shift rota, which will be paid as overtime.

The Ideal Field Service Engineer:

To be considered for this position, you must have a thorough Electrical AND Mechanical knowledge with a proven track record within a customer facing service environment. You will also be qualified City & Guilds or equivalent in an Electrical / Mechanical discipline or have relevant experience. You will also:

- Have the ability to relate well with customers and provide excellent customer service.
- Have a positive attitude and be prepared to go the "extra mile", if required, to satisfy customers demands.
- Work well within a field service team.

**A full clean driving license is essential**

Rewards & Benefits

Our employees are the key to our success, which is why we offer our Field Service Engineers a competitive salary of up to £26,337 DOE as well as the following benefits:

- Performance related Bonus
- Healthcare scheme
- Pension Scheme
- 28 days plus 4 statutory days (New Year's Day, Easter Monday, Xmas Day & Boxing Day), Increasing by one day following one year's service, Increasing by an additional 1 day for every three years' service to maximum of 5 additional days after fifteen years' service

If you have the skills and experience to become our Field Service Engineer, we want to meet you! Click apply.

The vacancy you have applied for is being advertised by CVWOW Ltd, the UK's leading, award winning recruitment specialist. No terminology in this advert is intended to be deemed discriminatory. We are happy to accept applications from all suitably qualified persons regardless of their age, gender, race, religion, disability, sexual orientation or marital status. Full terms and conditions of the CVWOW business can be found on our website.

Contact Details:
Tel: 02392856811
Contact: Holly Willis

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