Food Counter Service / Assistant

Job Type:
Job Sector:
Food, Beverage
£8.25 to £8.25 per hour
Salary Description:
Up to £8.25 per hour
Compass Group
Job Ref:

We're looking to hire an experienced Food Counter Service / Assistant to provide excellent customer service from a hot and cold food service counter in a busy DEFRA site. Good presentation, service and people skills are a prerequisite to meet the needs of our client and there staff.
Package descriptionCandidate must be flexible with time- hours mainly Monday to Friday.

Essential Criteria;

Cash Handling



Deli Bar Preparation


Attention to detail

Tidy in appearance
Main responsibilities
Comply with all Company & client policies, procedures and statutory regulations including human resources, site rules, Health & Safety, safe working practices, hygiene, cleanliness, fire and COSHH. This will include your awareness of any specific hazards in your work place
Assist with all aspects of preparation of food service areas and presentation of food to the notified standard.
To prepare all food with due care and attention, particularly in regard to customers’ special dietary requirements: for example, nut, dairy or wheat allergies.
Serve food; provide advice and guidance to customers and guests on menu choices and promote food offers.
Replenishment of all food and equipment to ensure service periods do not stop.
Assist with hygienic cleaning of utensils and work areas after service periods.
Assist with and abide by cleaning schedules to agreed standards.
Ensure that all catering equipment within the kitchen is in safe working order. Report any faults to management/client immediately
To assist with the setup, service, clearing and cleaning of function catering as requested.
Ensure that temperatures of fridges, freezers and hot cupboards/serveries are monitored and recorded in line with company regulations and the Food Safety Act
Ensure that the control of raw materials and portions are to the Compass Group UK standards and ensure all food is served at the correct temperatures
Ensure that all goods are quickly and correctly stored away on rotation system following the rule ‘first in, first out’ and comply with health & safety regulations.
Maintain high standards of hygiene and cleanliness in the food preparation and service areas at all times.
Ensure the kitchen is left clean and tidy, assist with routine cleaning schedules when called upon. 
Communicate well and demonstrate a pleasant, polite, efficient, caring and friendly service to customers and clients in all areas of service,  
Participate in any necessary training and team meetings as required to complete job responsibilities to the Company’s and Client’s standards e.g. health & safety, food hygiene
Work as a team to promote harmonious working relationships within the team. 
Resolve on-the-job problems or to ask for advice form senior members of the team
Assist at any special lunchtime functions. 
Report any customer complaints or compliments and take some remedial action if at all possible
Report immediately any incidents or accidents, fire, theft, loss, damage, unfit food, or other irregularities and take such action as may be appropriate
Carry out other reasonable tasks as directed by management

Ideal candidate

Good communication skills
Experience in working in a similar industry such as food service, catering or hospitality
Previous food handling experience
Ability to adhere to all health and safety practices
Strong customer service skills
High levels of personal hygiene and appearance


Basic certification in general hygiene
Experience in working in an environment where compliance to standard is key

About the companyEurest prides itself on creating contemporary foodservice solutions from the tea-room to the boardroom - and everything in between - for business and workplace industry clients.

We bring exceptional culinary creativity and flair, style and hospitality to employee restaurants, cafés and executive dining rooms. 

Contact Details:
Compass Group
Tel: 0121 457 5000
Contact: Tori Matthews

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