Card Dispatcher

Job Type:
Permanent
Job Sector:
Customer Service
Region:
West Midlands
Location:
Walsall
Salary:
£16 to £16.75 per annum
Salary Description:
�16.00 - 16.75 per year
Posted:
25/09/2018
Recruiter:
Tudor Employment
Job Ref:
20-24

CARD DISPATCHER / SERVICE DELIVERY CO-ORDINATOR

Location: Walsall

Start Date: Immediate

Contract: Permanent

Salary: �16,750

Job description:

* You will be matching up paperwork to payment cards produced on site and producing letters ready for card dispatch to clients.

Your background:

* Previous experience within a customer service environment working within agreed service levels
* Good telephone, keyboard and communication skills
* Competence in MS Office
* A confident communicator who can demonstrate good customer resolution techniques
* Evidence of effective team working

Responsibilities:

* Act as first point of contact for query resolution and issues that are raised either by external or internal clients.
* Manage all requests and queries, providing solutions and advice within the agreed service levels to ensure first class delivery as well as liaising with other areas of the business to fulfil customer requirements.
* Administer all departmental tasks as required in a complete, efficient and productive manner.
* Actively identify opportunities to improve service levels and propose solutions to enhance process efficiencies.
* Work within the Visa compliance regulations

Personal Qualities:

* Excellent communication skills, both oral & written
* Confident and pro-active with an organised approach to work
* Ability to work off own initiative, as well as being a team player
* Situational adaptability
* Good problem solver
* Hands on attitude
* Enthusiastic and able to be relied upon

In order to be considered for this position or to obtain further information please contact Perm on 01922 725445 or submit your CV to enquiries@tudoremployment.co.uk and we will call you.

Contact Details:
Tudor Employment
Tel: 01922 725445
Contact: Perm Rai
Email:

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