LCV / Commercial Vehicle Divisional Head of Aftersales

Job Type:
Job Sector:
East Midlands
Yorkshire/ East Midlands Based
£45,000 to £75,000 per annum
Salary Description:
Competitive Senior Management Salary Package + Bonus + Company Vehicle
Pentagon Group
Job Ref:

Due to continued growth, we are looking for a highly motivated experienced Aftersales Manager with a passion for providing exceptional levels of customer service to fill an important role as a Divisional LCV Aftersales ManagerPackage descriptionWhen you join Imperial Commercials, from Day 1 you'll have access to a comprehensive benefits package including: Retail discounts saving £££'s at high street stores, on-line and in supermarkets Team Member Auto-enrolment Pension Scheme with employer contribution Family & Friends Discounted Car Scheme Discounted BUPA Healthcare schemeWe also pride ourselves on offering internal and external training and development opportunities along with realistic career paths for each member of our Team.Main responsibilitiesWorking closely with the LCV Brand Managers, you will lead the LCV Division's Service and Parts organisations across the UK, to enuse they successfully deliver on their customer service, franchise partner and financial objectives.You will be expected to explore new and alternative initiatives in order to deliver benchmark customer service and upper quartile financial performances across all sites.Ideal candidateThe successful individual will: Be a driven and experienced  multi-franchise Aftersales Manager Have a high level of IT and DMS competence Be able to build confidence and trust easily, with the key stakeholders to enable delivery of the planYou must hold a full UK Driving License as the role will involve nationwide travel.With a flexible approach, keen eye for detail and commitment to giving 100%, will see you thrive at Imperial Commercials.About the companyWe are committed to supporting HGV and LCV operators to the highest standards, maximising vehicle up-time.  We offer a wide range of service and parts solutions to suit the varying needs of both individual vehicle users and Fleet operators.With over 1700 employees in the UK, we are committed to continuous technical training for both sales and technical colleagues including a substantial Apprenticeship Programme.Our parent company, IH Mobility Holdings Ltd is one of South Africa's largest companies, JSE listed with annual revenues of 120 billion ZAR (£7 billion approx) and have over 50,000 employees worldwide who are responsible for the growth and continued success of a group that began as a single car dealership in downtown Johannesburg in 1948.For more information please visit our website

Contact Details:
Pentagon Group
Tel: 01226323060
Contact: Chellie Stevenson

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