Infrastructure Systems Administrator

Job Type:
Job Sector:
South East
Salary Description:
TalentSpa Recuitment
Job Ref:

Infrastructure Systems Administrator

Location: Portsmouth

Salary: Competitive

About the company:

Our client are an IT services consultancy, they provide their expertise to businesses across Europe and Asia-Pacific. Specialising in Infrastructure IT, End User Computing and Cloud Technologies, our client delivers complex end-user and datacentre transformations for large corporate organisations across a variety of sectors including, banking, telecoms, and retail.

Duties of the Infrastructure Systems Administrator :

* Manage the day to day operations of the solutions, including the underpinning networks and technologies that form the infrastructure.
* Ensure all systems within the infrastructure are in operation during business core hours (9am-5:30pm) and support those critical servers defined as 24*7 within the service catalogue as part of an on-call rota for OOH support.
* Assist business units with technical issues in the initiation and planning phases. These activities may include the definition of needs, benefits and technical strategy; technical analysis and design; and support of operations staff in executing, testing and rolling-out new solutions.

* Maintaining the customer(s) environments according to the agreed SLAs/KPIs
* Responding to alerts and notifications from the monitoring systems
* Writing documentation, including data standards, procedures and definitions for team support knowledgebase.
* Controlling access permissions and privileges
* Working closely with IT project managers, database programmers and other technical staff
* Communicating regularly with technical, applications and operational staff to ensure database integrity and security
* Designing maintenance procedures and putting them into operation
* Defining objectives through consultation with staff at all levels
* Troubleshooting system, storage and network problems, diagnose and solve hardware/software incidents/problems
* Provide solution(s)/work around(s) to Incidents and Problems
* Create, manage and evolve polices, processes and procedures
* Install, maintain and support new applications and infrastructure
* Work to SLA thresholds for Incident(s), Request(s) and Problem(s)
* Prioritising and managing several open cases and mini projects at one time
* Establishing a good working relationship with the business and 3rd party support personnel
* Testing, evaluating and implementation of new technology
* Prove exceptional technology driven leadership skills, cross training and mentoring.
* Review of services, application delivery, patching and antivirus
* Work with a variety of business and technical contacts to gain a detailed understanding of their requirements
* Systems monitoring

These duties are not considered exhaustive and you will be required to complete other tasks as and when given.

Requirements of the Infrastructure Systems Administrator:

Education Preferred:

* An ITIL qualification preferably Foundation at version 3 or above.

Experience :

* Multiple OS level exposure (Windows & Linux)
* Considerable general experience in managing server/storage/network/virtualisation infrastructure (Dell/EMC VNX, Recover Point, HP 2000/4500s, Cisco ASAs, Symantec Virtual Appliance, VMware.
* General knowledge of Cloud technologies and solutions is desirable (AWS & Azure)

Knowledge :

* All-rounder in infrastructure -storage / network / virtualisation / hardware

Skills :

* A good troubleshoot

Contact Details:
TalentSpa Recuitment
Tel: 0844 8700 926
Contact: .

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