Cleaning Managaer

Job Type:
Job Sector:
Food, Beverage
South East
£21,000 to £23,000 per annum
Salary Description:
£21,500 - £23,000 DOE
Job Ref:

The role responsibility is to plan, organise and manage delivery of all services within the cleaning operational business area. To ensure standards of service detailed in the service level agreement, KPIs and within the schedules of the contractual terms and conditions are achieved, maintained and developed for assigned operational business area. To contribute to the growth of all services in order to meet client and commercial expectations whilst maintaining strict budgetary control within operational business area in line with client and Sodexo expectations. Embrace the principles of Collaborative Business Relationships (BS11000), in line with Sodexo’s vision and values and manage all aspects of performance of an assigned group of direct reports.

Package descriptionCompetitive salary plus benefits including, pension, option to 'buy' additional flexible benefits such as holidays, healthcare etc

We also offer Sodexo Discounts site promoting discounted mobile phone tariffs, savings across restaurant chains and days out, where you and your family can save money on everything from your weekly food shop to the latest cinema blockbuster
Main responsibilities
To plan, organise and coordinate all cleaning activity
To ensure standards of service detailed in the service level agreement and within the schedules of the contractual terms and conditions are achieved, maintained and developed
To contribute to the growth of services in order to meet client and commercial expectations whilst maintaining strict budgetary control in line with client and Sodexo expectations
Continually monitor all cleaning standards and hygiene standards and ensure they are maintained at the highest level
Ensure operational excellence within your area of responsibility for labour management and performance
Active involvement, promotion and support of activities aligned towards employee engagement
To continue to develop one’s own skills and knowledge within the position, including any required training courses
To maintain excellent client/customer relationships
To attend team briefs, huddles and meetings as required
To attend your EPA to discuss and agree job performance, objectives and development activities
To maintain professional work standards at all times
To care for all company equipment and ensure that any faults are reported to management
To act as duty manager ‘on call’ and holiday/weekend cover as directed by line manager
To continually monitor all health and safety and food safety standards in all service operations and ensure they are maintained at the required level
To contribute to the achievement of site budget performance as determined by segment business objectives
To work in conjunction with other department managers to ensure operational excellence within assigned operational business area with specific responsibility for labour management and performance of a defined group of colleagues
Develop and maintain a positive internal and external network
Continued professional learning and development in soft FM services
To carry out any other reasonable tasks and/or instructions as directed by management

Ideal candidateEssential

Demonstrate experience of working in a similar role within the service industry at a comparable level in a company
Previous experience of managing and leading a team
Ability to solve problems and implement appropriate solutions
Previous experience of working in standards driven/compliance environment
Strong knowledge of health and safety and COSHH regulations
Ability to prioritise and deploy resources effectively
Management knowledge of health & safety and food safety
Ability to make independent decisions
Able to work on own initiative within a team environment
Able to demonstrate working knowledge of MS Office (Word, Excel and Outlook)
Able to demonstrate attention to detail and adherence to standards
Analyse problems analytically, develop opportunities and implement innovative solutions


Previous cleaning experience
Awareness of quality management systems e.g. ISO
British Institute of Cleaning Science (BICS) qualified
Knowledge of external cleaning developments and innovations
Experience of working within military environment
Previous experience in effectively managing in a similar role
Health and Safety qualification equivalent to IOSH managing safely
Previous experience of management and liaison with sub-contracted service providers

About the companyIn the UK and Ireland, Sodexo employs some 35,000 employees to deliver integrated facilities management services to clients at over 2,000 locations in the corporate, healthcare, education, leisure, defence and justice sectors. With an annual turnover of over £1bn, we provide everything from catering, cleaning and reception to security, laboratory and grounds maintenance services, enabling our clients to focus on their core business

Sodexo and our clients are committed to safeguarding and promoting the welfare of children and adults within a regulated activity. Certain roles will require applicants to undergo screening appropriate to the post, including checks with past employers and the Disclosure and Barring Service (DBS) and/ or Disclosure Scotland.

We are building on our support to the Armed Forces community through the development of specific pathways within our recruitment process to further engage ex-forces personnel and reservists.  Those applying for roles with us who meet the essential criteria advertised under the ‘ideal candidate’ on the vacancy advertised are guaranteed to progress within the selection process.

Contact Details:
Tel: 01276 687 000
Contact: Natalie Downey

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