Food Service Assistant

Job Type:
Job Sector:
Food, Beverage
North West
£8.75 to £8.75 per hour
Salary Description:
£8.75 - £8.75
Job Ref:

Job Purpose

To provide excellent customer service from the preparation, presentation and service of food, beverages and vending services to the client & Sodexo’s satisfaction.
Package descriptionWe are seeking a permanent part time operative to work within our Catering team based in Port Sunlight.


We require someone who has experience within a Catering Service environment, as this is a multi function role. This role includes receiving deliveries within our central stores, placing orders via both online and the telephone. Delivering stock to specific catering outlets, all aspects of recording delivery details including temperatures, fridge and freezer temperatures as per company policy. Duties will also include some cold food preparation, customer service and till duties as and when required.

Applicant’s should be reliable and have a flexible approach to work with a good level of communication skill together with an excellent customer manner.

Basic Food Hygiene and Basic Health and Safety Certificate are advantageous but not essential for this role.   
Main responsibilitiesAccountabilities

Comply with all Company and client policies, procedures and statutory regulations, including human resources, site rules, health and safety, safe working practices, hygiene, cleanliness, fire, COSHH.  This will include your awareness of any specific hazards in your workplace (Specific Site Rules)
Assist with all aspects of the preparation of food service areas and presentation of food to the notified standard.
To prepare all food with due care and attention, particularly in regard to customers’ special dietary requirements: for example, nut, dairy or wheat allergies, ensuring completion of daiy allergens log.
Serve food and drink to customers and guests as directed.
Assist with the replenishment of food, beverages and equipment to ensure service periods do not stop.
Assist with hygienic cleaning of utensils and work areas after service periods.
Assist with the implementation of cleaning schedules to agreed standards.
Promote a friendly working relationship with colleagues.
Promote a good company image to customers and guests by using positive customer service practices.
To assist with the set up, service, clearing and cleaning of function catering as requested.
To undertake occasional duties outside the normal routine but within the scope of the position and the department’s activities. To assist, as required, at special functions, some of which may occur outside normal working hours, for which you will be paid overtime.
To report any complaint or compliment and take action if at all possible.
To report any incident of accident, fire, theft, loss, damage and take action as may be appropriate or possible.

Ideal candidateKnowledge, skills and experience


Good communications skills
Experience of working in a similar industry such as food service, catering or hospitality.
Previous food handling experience
Ability to adhere to all health & safety practices
Strong customer service skills
High levels of personal hygiene and appearance


Basic Certificate in general hygiene
Experience of working in an environment where compliance to standards is key.
Knowledge of Company IT systems such as PayIT

About the companySodexo is the leading global provider of food and facilities management services in over 80 countries worldwide. We specialise in making people's lives easier and aim to deliver the best service that exceeds our clients' expectations.

At Sodexo we are committed to a leading role in promoting equal opportunities and valuing diversity and inclusion. We seek to create a work environment based on mutual respect for all individuals, building a culture that appreciates and values the experiences and skills brought by each person to benefit our organisation and work hard to ensure that all people, whatever their age, disability, gender, transgender, marital or family status, race or ethnicity, religious belief or sexual orientation are welcomed to and included within our business.

Contact Details:
Tel: 01276 687 000
Contact: Ian Ledder

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