3rd Line Support Engineer

Job Type:
Job Sector:
East Anglia
£30,000 to £35,000 per annum
Salary Description:
Mexa Solutions
Job Ref:

3rd Line Support, Windows Server, Exchange, O365, AD, Networking, Virtualisation

Are you looking to join a company that will offer you the chance to work with the latest technologies?

A company that will provide you with a fun but supportive working environment, that sets out individual training plans for each of its staff members?

One that will give you a genuine chance for career progression?

My client can offer you just that. Based on a client site in Peterborough, this successful and growing Managed Service Provider is looking for a 3rd Line Engineer to join their support team. You will be working closely with both the 1st and 2nd Line Engineers to provide support up to 3rd Line to their external clients - based onsite.

As the 3rd Line Engineer, you will be responsible for dealing with high priority support queries and incidents escalated from the 2nd Line team, providing specialist support across a range of technologies including Windows Server, AD, Exchange, Virtualisation and Citrix. As you are onsite, you will be expected to prioritise your workloads and be able to work with the rest of the helpdesk and management teams remotely.

You will have previous experience working in a similar role, and ideally for an MSP / IT Consultancy, with the ability to work closely with external clients.

As the 3rd Line Engineer you will have a mixture of the following skills:
• Windows Server (up to 2016), including Active Directory and Group Policies
• VMware / Hyper-V virtualisation technologies
• Exchange / O365
• Good understanding of networking including Firewalls, Switches / Routers, vLANs / LAN / WAN
• Citrix (XenApp, XenDesktop, Presentation Server)

This 3rd Line Support Engineer position is looking to start ASAP, will be based in Peterborough, and will be paying from �30,000 - �35,000, depending upon background and experience.

To be considered for this role, you must be eligible to live and work in the UK.

KEY SKILLS: Windows Server, Active Directory, Group Policies, Exchange, Office 365, Citrix, VMware, Hyper-V, LAN, WAN, Firewalls, Switches, Routers

Contact Details:
Mexa Solutions
Tel: 0203 642 0454
Contact: Louise Holdstock

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