Service Engineer - AV / Home Automation

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Salary Description:
£Negotiable + Overtime & Company Van
Guru Careers
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Service Engineer / AV Service Engineer

A Service Engineer / AV Service Engineer (who has experience within the AV / Home Automation industry and exposure to either Crestron, Lutron, KNX or Control4) is needed to join a leading provider of beautiful, simple and utterly reliable technology within super-homes, super-yachts and hotels. Working from their London service office, based just a two minutes` walk from St Pancras, expect to play a vital role supporting clients remotely and onsite. (Mainly in and around London and occasionally across the UK / abroad.)

Renowned for delivering top of the range Home Automation solutions for homes, superyachts, developments and leading venues this innovative company deliver light, temperature, security and entertainment that all works together from the palm of your hand. They are now seeking a Service Engineer / AV Service Engineer to help ensure customers get the most from their state-of-the-art installations.

Working closely with other service engineers the Service Engineer / AV Service Engineer will deliver upgrades and maintenance to existing installations. Whether you are working with the service coordinator to ensure appointments are booked and you have the required tools and equipment; arranging parts; liaising with the systems admin to ensure accurate quotes are issued; carrying out small installations and service visits; planning upgrades; advising clients; fixing technical issues or educating customers on best practice it will be your technical input that ensures clients receive a first-class service.

To qualify- ´┐Ż You should be a Service Engineer / AV Service Engineer / Technical Services Engineer / Field Service Engineer or similar with a CV that demonstrates:

- Experience within the AV / Home Automation industry;
- Technical knowledge of the installation of electronic audio-visual systems (Crestron, Lutron, KNX and Control4);
- An understanding of network infrastructures and protocols;
- Excellent communication skills - both written and verbal;
- Good troubleshooting and problem-solving abilities;
- Excellent organisation skills, with the ability to prioritise work and deliver solutions to clients;
- A can-do attitude and a willingness to go above and beyond to get the job done right;
- You are passionate about AV/IT work and are committed to excellence and continuous improvement.

Due to the nature of the role you will need a full UK Driving Licence.

Joining a team of talented, bright and highly enthusiastic people you can expect a competitive salary, overtime, company van, laptop, phone, 22 days holiday, your birthday off, social events, free fruit, fantastic working conditions and much more.

A flexible work pattern is required for this role, scheduling staff will try to keep the hours of work to 9.00am to 5.00pm (Monday to Friday). You are required to work on call (currently one week in five) to ensure a 24-hour service. Most out-of-hours calls can be fixed remotely. In addition, you will act as the Duty engineer for a week - your hours will be 12.00pm to 8.00pm Monday to Friday, 9.00am - 5.00pm Saturday and you will be on call on Sunday.

You will be paid overtime for any out-of-hours work and you will be given two days off the week following your duty weekend.

Contact Details:
Guru Careers
Tel: 0845 051 0851
Contact: Guru Careers

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