Retail Manager

Job Type:
Permanent
Job Sector:
Food, Beverage
Region:
London
Location:
London
Salary:
£27,000 to £30,000 per annum
Salary Description:
Up to £30,000 based on experience
Posted:
27/12/2018
Recruiter:
Compass Group
Job Ref:
compass/TP/16802/47827

ExCel is the UK’s leading convention and exhibition centre. We cater for over 300 events per year, meeting a hugely diverse range of requirements. From a fine dining experience for thousands of delegates, to an on-the-go lunch for an exhibitor team, we operate on all scales with outstanding care in every service area. Our business is growing and we have added new and exciting possibilities every day through our partnership with our client, event organisers and exhibitors.

Last year we completed a major project where we opened 2 new restaurants and refurbished and rebranded new ‘food to go’ offerings alongside delivering a great mix of retail ‘in-hall’ catering solutions.
Package descriptionUp to £30,000 based on experience

5 out of 7 days yet flexibility is required

Great opportunity for a passionate and motivated Retail professional
Main responsibilitiesWe are now looking for a Retail Manager, used to high volumes and fast paced environments to support the Senior Retail Operations Manager in overseeing our Retail offer. As Retail Manager your focus will vary depending on the day and event and could therefore oversee our restaurants, outlets or in hall offer which is bespoke to a client’s request. You will need to be enthusiastic and passionate, demonstrating strong attention to detail whilst also being innovative and able to offer ideas and solutions.

Main Responsibilities


To support the Retail team and inspire them to deliver exceptional service to our clients and guests through the Levy Difference
To support and lead the Retail staff and managers to ensure operational excellence and efficiency at all times aiming to exceed the client and guest expectations.
To review the Retail business and performance  and ensure delivery of key financial targets and customer feedback targets of 90%
To support the Retail team in continual development of the business using new products, service techniques and other efficiencies.
To demonstrate full alignment to our Levy Restaurants vision and values by doing the right things and celebrating successes
Living the Levy Difference in everything we do.
Lead the day to day Retail operation for event days.
Lead the setup and clear down on non-event days

Ideal candidate
Retail Management experience to inspire operational teams to deliver results
 Confidently able to manage a mixed portfolio of outlets across both event catering and fixed units.
Multi-site / outlet management ideal
Positive and passionate focus on food.
Comfortable working within brand guidelines to deliver results.
Experience in fast paced food outlets.
Excellent communications skills – able to influence all stakeholder levels.
Experience of working with a client group.
Demonstrates flexibility and agility.
Calm and structured approach, coupled with resilience and problem-solving skills.
Entrepreneurial spirit.

About the companyLevy Restaurants UK is the sports, leisure and hospitality sector of Compass Group UK& I and British partner to Levy Restaurants US. A hospitality market leader, Levy Restaurants provides individual character to each of its clients including Twickenham Experience, Wimbledon and The O2, through focusing on delicious food, great atmosphere and legendary service.

Contact Details:
Compass Group
Tel: 0121 457 5000
Contact: Felicity Dyson
Email:

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