Senior Contracts Manager

Job Type:
Job Sector:
North West London
£30 to £36 per hour
Job Ref:

To support the Head of Service in securing the continuous development, improvement, efficiency and success of the parking, street lighting and street trees services, through effective planning, budget management, staff management and governance. Set quality and professional standards and manage service delivery, and have significant influence upon the structure and development of these services. Develop and implement operational plans which contribute to the longer term objectives set for these services, in the context of the Council’s wider policies and strategies.


* Make a positive contribution to the delivery of the relevant services; this will include working flexibly and positively to achieve the objectives of the council.
* Manage and lead staff to achieve high performance and effective operational delivery, including developing and improving staff capability.
* Manage a commercially oriented and customer focused service.
* Make effective use of resources.
* Deputise for the Head of Parking and Lighting, during absence and as required.
* Ensure that the council’s overall vision, values and ethos are central to the requirements of the service.
* Support effective working relationships and act as an ambassador and advocate with external organisations.
* Keep up to date with developments in service delivery and best practice to ensure the service performs effectively and to the highest standards.
* Ensure the service meets all Key Performance Indicator targets set for it by the Council.
* To manage contracts for the provision of a range of front-line services to the public including the maintenance and management of street lighting, and arboricultural services.
* Responsible for leading and overseeing parking management, including parking and moving traffic enforcement, permit administration, cashless parking, management of appeals and responsibility for management of the Parking Account.
* To manage the West London Alliance Parking client group with 2 neighbouring boroughs.
* To procure, negotiate and manage complex, large and high-profile contracts for service delivery, securing value for money.
* Act as the Council’s principal advisor on parking enforcement and the management of the Parking Control Account, providing authoritative expert advice on the management of parking matters.
* Responsible for leading and managing a number of managers and staff, specialising in a number of distinct and high profile areas of the council’s front-line services to the public. To act as the council’s senior professional and expert adviser in all parking, street lighting and arboricultural matters.
* To develop the council’s policy and practice in these distinct areas of responsibility, building on extensive analysis of statistical data and trends to identify and prioritise areas for service development.
* To advise and deal with Members in relation to parking, street lighting and street trees issues.
* To translate the policy and strategy of the service into effective delivery of services and to provide evidential feedback to inform future policy and strategy development.
* To manage parking and traffic enforcement strictly within the requirements of the Traffic Management Act, the Road Traffic Act, and other relevant legislation, together with formal guidance from the Secretary of State.
* To ensure regulatory processes, including internal and external appeals, bailiff actions, and court procedures, are consistent with the Traffic Management Act and the Road Traffic Act.
* Safeguarding is everyone's responsibility and all employees are required to act in such a way that at all times safeguards the health and well being of children and vulnerable adults.
* Carry out duties with due regard to the council’s customer care, equal opportunities, information governance, data protection and health and safety policies and procedures.
* Undertake any other duties commensurate with the general level of responsibility of this post.

Matchtech acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers and is part of Gattaca Plc.

Gattaca Plc provides support services to Matchtech and may assist with processing your application.

Contact Details:
Tel: 0207 010 0453
Fax: 01489 898290
Contact: Wisdom Fiatuse

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