IT SUPPORT TECHNICIAN - LYTHAM ST ANNES, LANCASHIR

Job Type:
Permanent
Job Sector:
IT
Region:
London
Location:
LYTHAM, ST ANNES
Salary:
£16,000 to £18,000 per annum
Salary Description:
£16000 - £18000 Per Annum
Posted:
22/01/2019
Recruiter:
Additional Resources
Job Ref:
CBO/AR/050232

IT SUPPORT TECHNICIAN - LYTHAM ST ANNES, LANCASHIRE

Salary: £16,000 - £18,000 DOE

The Company

Our client is the largest manufacturer and supplier of Acrylic Number Plates and Number Plate Printing Systems in the United Kingdom.

The Role

Our client requires a motivated self-starter to provide IT technical support to a customer base ranging from small independent businesses to large franchises in the retail motor trade sector.

Role Responsibilities Include:

- Providing telephone support to customers.
- Remotely diagnose and correct faults with IT equipment and software.
- Inspecting IT equipment returned from customers to diagnose, document and repair faults.
- Installation and configuration of operating systems, printer drivers and firmware updates.
- Assist with training field based sales staff on installation and support of IT systems.


Essential Requirements:

- Ability to troubleshoot and diagnose problems with Pc/printer hardware and software, including printer drivers.
- Having a good telephone manner with the ability to converse with customers effectively.
- Proactive approach, capable of identifying opportunities to improve systems and support.


Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.

Additional Resources are an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.

Contact Details:
Additional Resources
Tel: 0845 450 6635
Contact: Claire
Email:

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