Telesales Executive

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Salary Description:
�18K + bonus + plus pension
TalentSpa Recuitment
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Telesales Executive

Location: London, Staples Corner, NW2

Salary: �18K + bonus + plus pension

Hours of Work: Monday - Friday 9am - 5pm, flexibility will be required on occasion

About the Company:

Farla Medical was established in 2002 and is today is recognised as a prominent UK supplier to GPs, Clinic and Hospitals (Private and NHS).

Distributing over 20,000 branded consumables and equipment, Farla is also a leading manufacturer of over 1300+ of their own brand label medical supplies lines including everyday consumables, surgical instrument packs and care products.

Due to the success of the company, we are expanding our team and now require a skilled and determined Telesales Executive to contribute in growing customers and sales for our company.

Telesales Executive Responsibilities :

* You will be responsible via telesales to engage, attract and onboard new and lapsed customers
* Customer potential or existing customers to offer Farla Medical products
* Persuade the customer by demonstrating how our services meet their need
* Mine relevant data lists to drive further engagement and additional sales
* Answer questions about products or the company
* Ask questions to understand customer requirements and close sales
* Manage incoming calls and direct prospects to the field sales team as required
* Enter and update customer information in the database
* Take and process orders in an accurate manner
* Handle grievances to preserve the company's reputation
* Keep records of calls and sales and note useful information
* Send relevant (provided) communication material / sample packs as required

Telesales Executive Requirements:

* Minimum of 1-2 Proven years' experience as telesales representative or other sales/customer service role
* We are looking for the ideal sales person to have experience in the medical background
* Target driven with a proven track record of successfully meeting sales target preferably over the phone
* Good knowledge of relevant computer programs (e.g. CRM software) and Microsoft Office
* Ability to learn about products and services and describe/explain them to prospects
* Ability to self-manage and follow-up to ensure ongoing communication and engagement
* Numerate with attention to detail and accurate data input skills
* Desire and driven to "go the extra mile" to meet sales target and facilitate future sales
* Excellent communication and interpersonal skills
* Outstanding negotiation skills with the ability to resolve issues and address complaints
* First-rate written and verbal English skills
* Cool tempered with the ability to handle rejection
* Motivation and persistence to be results orientated and driven
* To be committed, punctual and reliable

Telesales Executive Benefits:

* Full training and ongoing backing to ensure targets are met and surpassed
* A generous bonus to those to exceed targets on a regular basis
* Pension Scheme
* On Site Parking
* Excellent working environment / brand new offices
* Accessible and supportive management

If you meet the Telesales Executive requirements and feel that this role is right for you then please apply today!

Contact Details:
TalentSpa Recuitment
Tel: 0844 8700 926
Contact: .

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