Claims Assessor

Job Type:
Job Sector:
General Insurance
South East
Salary Description:
�22,330 per annum
TalentSpa Recuitment
Job Ref:

Claims Assessor

Salary: �22,330 per annum

Location: Aylesbury

Hours: Full time, 35 hours per week working a rotational shift pattern

Fantastic opportunities have arisen for two Claims Assessors to join our vibrant, fast paced Pet Insurance Claims team. We are looking for enthusiastic individuals with a keen eye for detail and the ability to quickly assimilate and retain detailed information. You will also have great customer service skills, effective questioning and active listening skills and be comfortable talking to people over the telephone.

Key things you'll be doing will include

As a Claims Assessor, your time will be spent ensuring claims are assessed to the standards our customers expect and deserve, at what can be a very difficult and distressing time. You will be interpreting and assessing claims in accordance with our policy terms and conditions to specified targets. You will be required to produce customer correspondence in an articulate and professional manner.

You will be required to work on a rotational shift pattern that covers the hours of 9am- 6pm, Monday to Friday. You may also be required to work Saturdays should the business need arise.

What we would like you to have

You must have gained experience working in an office environment or from a small animal related field and/or have gained a qualification in Veterinary Nursing. You must have experience in using computer systems and be competent using Microsoft Word, Excel and Outlook. You must have the ability to work under pressure and be able to prioritise your workload. You will strive to learn new things and be committed to developing new skills and behaviours. You will have strong customer service experience, preferably gained over the phone and a proven track record of meeting targets and deadlines.

What we can offer you

A whole array of benefits including 25 days holiday plus 8 bank holidays, a competitive pension and life assurance scheme, discounted gym membership, online and high street discounts, social events and so much more.

We will invest in your training from day one and continue to support your development throughout your career with us.

Our office is easily commutable from Amersham, High Wycombe, Thame, Leighton Buzzard, Hemel Hempstead and Milton Keynes.

Closing date for applications: Midnight Friday 8 th March 2019

All successful applicants are subject to a background and criminal record check. This will not affect your credit rating.

Any personal data that you provide to us will be used for the sole purpose of processing your job application. This information will be kept for up to 6 months from the date that it is received on the basis of our legal obligation under employment law.

Contact Details:
TalentSpa Recuitment
Tel: 0844 8700 926
Contact: .

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