Parts Advisor

Job Type:
Job Sector:
South West
Salary Description:
Job Ref:

Do you have previous Parts or Automotive experience, coupled with a keen passion for customer service? Would you like to work for the South West's largest automotive dealer group? If the answer is YES, we could have the ideal role for you!

An opportunity has arisen at our busy Truscotts Peugeot dealership in Exeter for an experienced Parts Advisor to join the team.

What can we offer you?

- Competitive salary
- Workplace pension (salary exchange option)
- Life insurance
- Employee discount scheme
- 22 days holiday plus bank holidays
- Cycle to work scheme
- Refer a friend reward
- Death in service insurance
- Discounted products & servicing
- A great place to work

Parts Advisor Responsibilities:

As a Parts Advisor, you will be targeted to achieve daily individual sales and profit targets through the effective use of resources and to pro-actively maintain and develop the branch sales and profitability by value added selling and enhancing customer relationships. A large part of the Parts Advisor position involves:

- Build long-term relationships with local customers
- Exceed daily financial targets
- Limit credits and returns by sending the right parts, first time

The ideal Parts Advisor:

The successful candidate will be a strong all-rounder and understand all aspects of a parts department, from goods-in processes, parts identification, order processes, perpetual stock checking, stock rotation, parts returns and liaising with Service over parts related matters. You will be customer focused and able to prioritise your workload to ensure you meet customer and internal expectations. You will need to possess:

- Positive, customer focused attitude and approach to your work
- Good telephone manner
- Excellent customer service skills
- Knowledge and experience of car parts and enjoy building relationships with customers and staff
- Ideally you will have experience using electronic parts catalogues and ideally a DMS such as Kerridge.

The Company

Helston Garages Group are one of the 25 largest dealer groups in Britain and the largest in the South West, employing more than 1,100 staff across 37 franchise dealerships providing customers throughout Cornwall, Devon, Somerset and Dorset with high-quality new and used cars and vans generating a turnover in excess of £600 million and representing a range of franchises including VW, Audi, BMW, Jaguar, Land Rover and Skoda.

The company is privately, family owned and is very proud of their history, determined to retain the principles of honest dealing, customer service and staff welfare that are responsible for nearly 60 years of success.

This is a fantastic opportunity to join one of the top 25 dealer groups in the UK. If you feel you have the skills, aptitude and attitude to be our Parts Advisor then please click 'apply'.

No terminology in this advert is intended to be deemed discriminatory. We are happy to accept applications from all suitably qualified persons regardless of their age, gender, race, religion, disability, sexual orientation or marital status.

Contact Details:
Tel: 02392856811
Contact: Danielle Field

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