Job Type:
Job Sector:
Catering, Hospitality
North West
Salary Description:
Market related
TalentSpa Recuitment
Job Ref:

Competitive Salary

We currently have an exciting opportunity to join the team as a Concierge at Hotel Gotham in Manchester.

The Concierge Role
You will be responsible for guest satisfaction, assisting with guest queries regarding the Hotel services and the local area.

Duties will include:

* Assisting with guest queries
* Act as the first point of contact for all guests
* Book transport for guests
* Proving excellent customer service to all guest
* Parking guests cars
* Assisting with Bentley service

Requirements for the Concierge Role

The ideal candidate would have excellent knowledge of the local area along with a great attention to detail. The ability to multi-task and outstanding customer service skills are crucial.

Direct experience with hotel businesses is not required, though some knowledge of the industry would be beneficial, as would experience working with restaurants, bars, or events-based sites across both desktop and mobile. The ideal candidate would be both resourceful, efficient, and with an outstanding eye for detail.

You must also have a Full clean UK driving licence.

At Bespoke Hotels, our people are our biggest asset. We focus on their engagement and individual development, working with their natural strengths and supporting their education from a commercial perspective. Pathways are created so our people know the direction their careers will head. Great hospitality can only be delivered by a happy engaged team, so this is at the heart of our culture.

As such, we are able to offer a competitive salary, ample scope for further training and personal development, as well as discounted hotel stays for you, your family and friends.

More About Us
Bespoke Hotels was founded in 2000 and has consistently grown to the point where we now manage over 9,500 hotel rooms, 8,000 employees and �815 million of assets.

We stand today as the UK's Largest Independent Hotel Group, owning a number of hotels and partnering with an ever-increasing portfolio alongside this. Every agreement we have is Bespoke by name, and bespoke by nature. Our properties range from specialist golfing hotels, to award-winning spa resorts and chic city centre properties.

We pride ourselves on a diverse roster and a unique, individualised management style, with over 90 management agreements across the UK, alongside a further 30 management consultancy services, and 100 hotels with sales & marketing services only.

If you feel you are suitable for our Concierge position, please apply now.

Contact Details:
TalentSpa Recuitment
Tel: 0844 8700 926
Contact: .

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