Helpdesk Support Enigneer

Job Type:
Permanent
Job Sector:
Engineering
Region:
South East
Location:
Milton Keynes
Salary:
£23,000 to £24,000 per annum
Salary Description:
�23k - 24k per year
Posted:
26/02/2019
Recruiter:
ATA Recruitment
Job Ref:
Helpdesk

ARE YOU LOOKING TO MAKE A MOVE INTO A LARGE, GLOBAL BUSINESS WHICH BOASTS A CLOSE-KNIT FAMILY FEEL TO IT?

Employee statement - "Excellent family owned business".

* Helpdesk Support Engineer

* Milton Keynes

* �23,000 - �24,000

* Overtime + training / mentoring / support + long-term secure role

SO, WHAT'S IN IT FOR YOU

* Plenty of training and support
* You will be working in a lively, open and friendly office, within a business which is extremely well-established.

* All the technology and systems required to fulfill your role successfully is at your fingertips

* Fully furnished office space with free onsite parking

I NEED SOMEONE WHO

* Is based in or is commutable to Milton Keynes

* Someone who is currently a Service Engineer and wants an office based role OR, someone already in a Helpdesk Support role.

* Any technical background, you could be from the; RAF or Navy, Gambling machinery, IT (Computacenter for example), Coffee machinery, EPOS or ANYTHING electromechanical in nature.

YOU, AS THE HELPDESK SUPPORT ENGINEER WILL BE RESPONSIBLE FOR;

Providing technical Helpdesk Support to retail customers across the UK, namely Morrisons. This will be focusing on the scale and weighing technology they have in store.

A queueing system will manage the team workload; however, prioritisation will be key to ensure customer satisfaction.

You will be remotely fixing issues and diagnosing faults which you may need to pass onto a scheduler to arrange Field Engineer visit.

Typical faults include; screen displays are showing incorrect information, not printing, no power to scale, faded print, or there may be a need for price update.

YOUR NEW EMPLOYER

A global leader in the manufacture, sales, and service of specialist industrial weighing, labeling and inspection machinery for food and FMCG companies across the globe.

They are at the forefront of their industry and are pioneers in their field. Their goal is to be the best and they want people who are like-minded!

They are continually expanding their service offering, inventing new ways of doing things and creating brand new, industry-leading technology.

GIVE ME A CALL ON 01162167000 OR EMAIL ME ON ross.marvin@ata-recruitment.co.uk

ATA Recruitment specialises in Manufacturing, Infrastructure, Civil, Transportation and General Engineering recruitment on both a permanent and contract basis - for more opportunities like this one, visit our website.

By applying you accept the terms of our Privacy Notice which can be found on our website.

ATA Recruitment specialises in Manufacturing, Infrastructure, Civil, Transportation and general Engineering recruitment on both a permanent and contract basis - for more opportunities like this one, visit our website.

Contact Details:
ATA Recruitment
Tel: 0116 402 7989
Contact: Ross Marvin
Email:

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