Customer Service Advisor

Job Type:
Job Sector:
North West
£17,680 to £17,680 per annum
Salary Description:
�17,680 per year
TalentSpa Recuitment
Job Ref:

Customer Service Advisor

Location: Bolton

Salary: �17,680 per annum, the equivalent of 5.6 weeks of paid holiday per year, Pension scheme

Job Type: Full Time, Permanent

Hours: 9am to 6pm, or 8am to 5pm, Monday to Friday, 1 hour lunch, with a rostered Saturday Morning with time off in lieu during the week

An exciting opportunity has arisen for an Advisor to join their Customer Services Department based in Bolton.

Our client are leaders in their field, working alongside major insurers and supplying a first class service to their policyholders repairing and replacing windows and doors.

Main Responsibilities of the Customer Service Advisor:

* Receiving calls or instructions from our insurer clients
* Making calls to customers who have an insurance related claim; taking details and arranging appointments for our surveyors to inspect the damage
* Recording all information on our bespoke system
* Adhering to customer quality standards and service level agreements at all times

Requirements of the Customer Service Advisor:

Candidates should already have experience in a customer service role, ideally NVQ level 2 in Customer Service and be able to demonstrate great communication and organisational skills, be self-motivated, computer aware and have attention to detail.

If you feel you meet the above criteria of this Customer Service Advisor role then please apply now!

Our client is an Equal Opportunities Employer

Contact Details:
TalentSpa Recuitment
Tel: 0844 8700 926
Contact: .

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