eCommerce Executive

Job Type:
Job Sector:
Marketing, PR
Salary Description:
£Competitive + Benefits
Job Ref:

Know what a coconut looks like? Good. Do you have a passion for selling? Great! Are you a problem solver, able to come up with solutions to problems yourself? Awesome!

Coconut Merchant is looking for an eCommerce Executive to help us sell our products online. Even if you're not too familiar with coconuts, if you have an entrepreneurial attitude and share our values, then we want to hear from you!

- Competitive salary (we are happy to negotiate on this for the right person!)
- Company Shares
- Flexible working hours
- Medical insurance
- Company Pension

These are a few reasons our team love working for the Coconut Merchant family!

What will I be doing?

We need someone to take over the day-to-day management of our online sales. The eCommerce Executive will be managing our Amazon accounts (in the EU and US) and our website. Your duties will include:

- Working with the Director to come up with sales and promotion strategies, and then implementing those strategies;
- Managing our inventory levels, and making sure they are replenished appropriately;
- Conducting research on the market and trends in our space;
- Responding to customer messages and emails with true love and care;
- Processing our website orders;
- Creating new product listings;
- Merchandising our website;
- Liaising with the Marketing Team on promotions and marketing activity to be conducted;
- Liaising with external partners (Amazon, DPD, Royal Mail) on projects and activity;
- Assisting the team at trade shows and expos.

What do I need?

The successful eCommerce Executive will be getting training from the company Director, so you'll have a chance to learn everything you need to know. What will be most important is your attitude and entrepreneurial skills. The eCommerce Executive should:

- Have a knack for selling - you should have an instinct for what makes people want to buy products;
- Enjoy the competitive nature of selling online - our success will be objectively measured in sales rankings on Amazon and sales volumes. You should enjoy trying to do better than before;
- Skilled at Office Suite, particularly Excel and Word - you need to know your pivot tables and =vlookups, or be cunning enough to learn them on your own;
- Use initiative and problem-solve - if issues come up, are you going to be able to use your own initiative to find a solution or will you need someone to find a solution for you? We want problem-solvers;
- Brand champion - you understand the value of a strong brand and will quickly get to grips with our brand world and ensure everything you do sits within it;
- Keen interpersonal skills and an ability to relate to people from diverse backgrounds;
- A demonstrable ability to think outside the box, innovate and think creatively.

About Us

If we were to describe Coconut Merchant in one word, it would be: Love. It's the common thread that connects everything that we do. We're passionate about sharing delicious, ethically sourced natural foods with the world - and from natural kitchen staples like coconut oil to more unique options like our Organic Coconut Jam, we're proud to have the UK's widest range of coconut products!

If you have the attitude and drive to excel as our eCommerce Executive, click apply today!

Location: CocoHQ, Mitcham Industrial Estate, 85 Streatham Road, CR42AP - plus some off-site work.

No terminology in this advert is intended to be deemed discriminatory. We are happy to accept applications from all suitably qualified persons regardless of their age, gender, race, religion, disability, sexual orientation or marital status.

Contact Details:
Tel: 02392856811
Contact: Abbie Hodell

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