Network and Infrastructure Analyst

Job Type:
Permanent
Job Sector:
IT
Region:
South East
Location:
Didcot
Salary:
£35,000 to £45,000 per annum
Salary Description:
�35k - 45k per year
Posted:
25/03/2019
Recruiter:
VIQU Limited
Job Ref:
HUK001

Need to do

As Network and Infrastructure Analyst you will need to;

- Provide 3rd line support for the London sites and other HUK sites as required
- Follow and champion established operational standards, processes and procedures
- Actively manage call queues and ensure that incidents and services requests are dealt with in a timely manner and affected users are given regular status reports.
- Monitor IT infrastructure components to ensure they are running at optimal levels and to reduce unplanned down time.
- Troubleshoot issues and failures, to maintain high level of systems availability.
- Ensure disruptions to services are kept to a minimum.
- All changes need to be well planned, communicated with appropriate notice and authorised through correct channels.
- Manage, develop, maintain and document the IT infrastructure to meet company objectives
- Continual development of the IT infrastructure ensuring that it is remaining abreast of new technologies in order to provide best practise and value solutions
- Help evaluate and test new hardware and software products and perform post implementation reviews
- Help in the implementation of a group wide disaster recovery and business continuity plans including improvements to back-up routines, data replication and security to reduce business risks
- Delivery of infrastructure projects under the guidance of Technical Infrastructure Project Managers
- Analysis and resolution of escalated issues and problems encountered by customers and third parties

Need to know

As Network and Infrastructure Analyst your technical skills and knowledge will consist of;

Essential

- Windows Server 2008/2012
- Active Directory and Group Policy
- VMware ESX 6 or vSphere; Virtual Machine builds and P2V server migrations
- TCP/IP, DNS, WINS, DHCP, VPN, WAN/LAN

At least seven of the following

- Solar Winds and SNMP - HIGHLY DESIRED
- WSUS - HIGHLY DESIRED
- Solid networking/LAN/WAN, OSPF, BGP, MPLS/VPLS, ADSL
- Good Security including Juniper and ISA Firewalls, IDP/IDS
- VoIP
- Sophos Antivirus
- Extreme Switches
- Cisco, CCNA qualification preferred
- Symantec BackupExec
- SQL
- Microsoft/Office 365
- Load Balancers, Big IP F5 advantageous
- SAN and Storage Replication, iSCSI, Routing & SAN Switching (preferably EqualLogic)

Experience:

- 2 years' experience within an Enterprise / Shared Service IT environment
- Experience in a corporate, structured environment - preferably an ITIL environment
- Experience in an Enterprise level environment, where excellent planning and organisational skills are key
- Championing technology ownership areas, recommend and implement improvements, both technically and from a process perspective.
- Proven ability to understand departmental procedures and workflows.

Qualifications:

- MCSE or MCITP Enterprise Administrator

Work conditions

A flexible approach to work
- Available for overtime work evenings, weekends and bank holidays
- Part of an on-call support rota

Contact Details:
VIQU Limited
Tel: 0121 227 8200
Contact: Martyn Thorp
Email:

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