1st / 2nd Line Support Analyst - 6 months contract

Job Type:
Job Sector:
£120 to £150 per day
Salary Description:
�120 - 150 per day
VIQU Limited
Job Ref:

1 st / 2 nd Line Support Engineer Required - 6 months contract

My Client are Global Market Leading Entertainment Company and require an experienced 1 st / 2 nd Line Support Engineer to join an existing team.

A typical day could include:

* Providing remote 1st Line Support to 200 + users
* Supporting the desktop environment including software faults, installations and bespoke business Applications
* Project based SCCM Rollout
* Dealing customer remotely and face to face
* Working with a varied customer base up to VIP level

Key Skills:

* 1st / 2nd Line Support / Helpdesk / Desktop Support Experience Essential
* Windows OS (7, 10)
* Office Support (up to 365)
* Active Directory
* Support Bespoke Applications
* Customer services experience working in an IT Service Desk
* Must be an excellent face-to-face and telephone communicator
* Able to understand business needs and prioritise issues accordingly;
* ITIL Certifications/foundation qualified;
* Ability to mitigate risks and manage issues to resolution;
* Any Voice, Network, Telephony, experience an advantage
* Any Sype knowledge an advantage

This is an initial 6 months contract, with an immediate interview and start date. This position could also move permanent in the future.

To discuss this exciting opportunity in more detail, please APPLY NOW for a no obligation chat with your VIQU Consultant. Additionally, you can contact Mike McEvoy , by exploring the VIQU IT Recruitment website .

If you know someone who would be ideal for this role, by way of showing our appreciation, VIQU is offering an introduction fee up to �1,000 once your referral has successfully started work with our client (terms apply).

To be the first to hear about other exciting opportunities, technology and recruitment news, please also follow us at ' VIQU IT Recruitment' on LinkedIn, and Twitter: @VIQU_UK

Contact Details:
VIQU Limited
Tel: 07973742436
Contact: Mike McEvoy

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