Vehicle Service Advisor

Job Type:
Job Sector:
Customer Service
East Midlands
Lincoln - Tritton Road
£222,000 to £264,000 per annum
Salary Description:
Competitive Salary Package and Bonus Scheme
Pentagon Group
Job Ref:

IS THIS YOU? Do you have experience working in a customer facing / sales environment? Do you work well under pressure whilst maintaining a professional attitude at all times? Are you hardworking and reliable?If you can honestly answer “Yes” to the above then look no further.Main responsibilitiesAs a Pentagon Service Advisor, you will be the first point of contact for customers visiting our Dealership and as such, you’ll be an important ambassador for the Group. You will guide them through the entire process whilst their vehicle is with you & provide them and Management, with updates and information.Your main focus will be: Meeting & greeting customers both face to face and over the telephone. Achieving pre-defined targets for upselling various Aftersales products & services Maintaining high levels of customer satisfaction and service in line with Group and Manufacturer standards.Ideal candidateYou will need to have: Previous customer service experience & training. Unlimited confidence, resilience, drive, energy and talent. Knowledge of IT SystemsPrevious experience in this role alongside a working knowledge of Kerridge would be beneficial but not essential, as full training will be provided for the right candidate. 

Contact Details:
Pentagon Group
Tel: 01226323060
Contact: Danni Millington

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