Internal Sales

Job Type:
Job Sector:
West Midlands
Salary Description:
Dependent upon experience
TalentSpa Recuitment
Job Ref:

Internal Sales

Location: Birmingham

Salary: Dependent upon experience

Hours: Monday to Friday

Job Type: Full Time, Permanent

To help grow their new branch in Birmingham they have an exciting opportunity for an Internal Sales person to join their team.

For over 50 years our client has built a reputation as a specialist technical distributor of industrial control and factory automation products. Their continued success comes from their commitment to product support and customer service. They now employ over 130 people and from their 13 branch locations throughout the UK provide a local service to their customers.

What will you be doing in this Internal Sales role?

As one of the first members of their Birmingham team, this is an ideal opportunity to join this new branch from the beginning and to help their business grow. This will be a hands on role and will include being responsible for handling customer enquiries, liaising with suppliers and ensuring that their clients receive the highest level of service. By utilising your excellent interpersonal skills, you will develop long term relationships with our customers ensuring that their requirements and business needs are interpreted and handled quickly and effectively.

Main Duties of this Internal Sales role:

* Answer incoming calls to support and sell the company product range
* Proactively make outgoing calls qualifying prospects and closing sales in order to meet targets
* Accurately process sales and purchase orders using in house systems
* Timely administration of quotations using in house quotation software
* Ensure customer records are updated frequently and accurately on the Customer Relationship Management Software
* Collation of customer files and purchase orders to company standards
* Interact with customers to resolve any queries
* Provide feedback to the sales team on newly emerging opportunities, proactively assisting as required
* Maintain culture of continuous improvement and excellence in customer service
* Collate and co-ordinate information requested for management purposes
* Any other ad hoc duties required by the Branch Manager

Requirements for this Internal Sales role:

* Can do attitude who is willing to roll your sleeves up and help the business grow
* A proven track record within an internal sales role.
* Experience of making proactive outgoing telephone calls.
* A passion for sales combined with an eye for engineering solutions.
* Excellent customer interaction skills.
* Strong organisational, administrative and telephone skills.
* Ability to prioritise work, meet deadlines and follow through on commitments.
* Excellent attention to detail such that customer orders and information are accurate.
* Confident telephone manner.
* Computer literate (MS Office).
* Sound electrical and industry knowledge is desirable

Benefits of this Internal Sales role:

* Workplace pension
* Minimum of 20 days holiday plus bank holidays
* Free car parking

If you feel you meet the above criteria of this Internal Sales role then please apply now!

No Agencies please.

Contact Details:
TalentSpa Recuitment
Tel: 0844 8700 926
Contact: .

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