Room Service Waiter/Waitress

Job Type:
Job Sector:
Food, Beverage
South East
£16,600 to £16,600 per annum
Salary Description:
Starting salary £16,600 plus fantastic benefits
Exclusive Hotels
Job Ref:

In a Nutshell

We’re a group of fabulous Hotels and Venues set in beautiful countryside and our hotels are full of great people… A great team.

We are actively seeking a Room Service Waiter/Waitress to work as part of the Hotel Room Service team delivering orders to guest bedrooms in a timely, courteous and efficient manner whilst ensuring that all  requests and requirements are met.
Package descriptionAnd now for the good stuff

Hospitality is all about looking after people and we are committed to our people.  We work hard to ensure you can enjoy your job and are well rewarded.  As well as excellent training, development and progression opportunities, other benefits include:

Competitive salary
Complimentary meals whilst on duty
Complimentary car parking
Perkz discount scheme
Discounted room nights across all Exclusive Hotels and Venues
Discounts on food and beverage across all Exclusive properties

Main responsibilitiesLots to do, but lots of fun

Our Room Service Waiter/Waitress will be responsible for;

Ensuring our guests receive the best possible level of service at all times
Delivering all food and beverage orders to guest rooms in a courteous, professional and efficient manner
Engaging in polite and professional conversation with guests ensuring their satisfaction with our service is maintained
Ensuring that all mise en place is completed on time and to the required hotel standards
Ensuring that work stations and areas are kept clean and tidy at all times
Maintaining a clear and open channel of communication with other hotel colleagues including the kitchen
Remaining fully knowledgeable of our menus, drinks and prices
Being fully aware of recognised accompaniments and methods of service for all dishes

Ideal candidateAre you right for us?

Our successful Room Service Waiter/Waitress will have;

Experience as a waiter/waitress in a restaurant or hotel environment
Outstanding attention to detail and organisational skills
Immaculate presentation at all times
Excellent knowledge of food and beverage
A professional and proactive approach to guest service
The ability to work under pressure and to multi task
Good food and beverage knowledge

About the companyAre we right for you?

We expect a lot but we’ll give a lot to get the right people. There are 4 main things we look for

1.    We want people with bags of character. We don’t want you to hide your personality when you’re at work, we want you to feel comfortable, to be who you are.

2.    We want people people. You’ve got to like being around others, smiling and chatting because you like people, not because someone told you to smile and chat.

3.    We need extra milers. So if you think the job description is all you have to do, then we’re not for you.  

4.    You have to put your heart into it. When you tell a guess you’re happy to help, you have to mean it.

Contact Details:
Exclusive Hotels
Tel: 0200 000 0000
Contact: Fiona Claringbould

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