Customer Service Assistant - Host

Job Type:
Job Sector:
South West
Salary Description:
£Competitive + Benefits
Job Ref:

Are you a driven, enthusiastic and motivated Customer Service Assistant? Can you deliver world class customer service? Would you like the opportunity to work for the South West's largest automotive dealership group?

Matford Jaguar Land Rover is looking for an ambitious individual to fill their new position of Service Lane Host (Customer Service Assistant) to join their Service Team.

What can we offer you?

In return for your hard work as a Customer Service Assistant, you will be offered a highly competitive salary package and a great range of benefits including:

- Workplace pension (salary exchange option)
- 22 days holiday plus bank holidays (pro rata for part time)
- Cycle to work scheme
- Refer a friend rewards
- Death in service insurance
- Discounted MOT, products, parts & servicing
- A great place to work

What will I be responsible for?

As our Customer Service Assistant you will assist customers bringing their vehicle into the retailer via the service lanes. This role requires good customer service skills and the ability to communicate face to face, hosting customers and making sure they get directed to the Service Advisor team in an orderly fashion.

The ideal Customer Service Assistant will possess the following:

- Great people skills
- Able to talk to a variety of different customers
- Great amounts of communication skills as well as IT literate
- Looking to get a foot into the Automotive industry

The Company

Helston Garages Group are one of the 25 largest dealer groups in Britain and the largest in the South West, with 38 franchise dealerships providing customers throughout Cornwall, Devon, Somerset and Dorset with high-quality new and used cars and vans generating a turnover in excess of £600 million and representing a range of franchises including Westerly BMW & MINI, Kastner Volvo, Helston VW, Truscotts Peugeot, Carrs Skoda along with Jaguar Land Rover, Audi, Porsche, Maserati, Ferrari and Select Used Vehicle branches.

This is a fantastic opportunity to work for a family run business and if you feel you have the aptitude and attitude to be our Customer Service Assistant, we'd love to hear from you so please click APPLY now!

No terminology in this advert is intended to be deemed discriminatory. We are happy to accept applications from all suitably qualified persons regardless of their age, gender, race, religion, disability, sexual orientation or marital status.

Contact Details:
Tel: 02392856811
Contact: Danielle Field

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