IT Support Desk Analyst

Job Type:
Job Sector:
East Anglia
Bury St Edmunds
Salary Description:
Job Ref:

Are you looking to progress your career in IT? Would you like to work for one of the UK's leading hand, power tool and equipment distributors?

With over 40 years of experience in the industry, Sealey are a preferred choice for professionals within the automotive, agricultural, motorcycle, industrial and engineering market sectors.

We have a fantastic opportunity for an individual like yourself to join our busy IT team, as we are now recruiting for an IT Support Desk Analyst to work at our head office in Bury St Edmunds, Suffolk.

The Role

As an IT Support Desk Analyst, you will help manage our IT infrastructure, help users resolve day to day issues, select and purchase IT equipment and triage incoming issues for priority.

The successful candidate will also be involved in selecting and purchasing IT equipment and managing the recording of IT related assets around the business.

The work involves some out of hours activities which will be specifically agreed.

The Candidate

It is essential that candidates can demonstrate a working knowledge of application and program installation and configuration including Windows OS and Active Directory configuration. Applicants should also have a general understanding of network topology - both physical and logical. In addition, some knowledge of server and remote desk-top configuration including thin client, and experience with configuration of the Microsoft Office suite of products is also desirable.

As the IT Support Desk Analyst will be assisting all our system users, the successful applicant must have excellent communication skills and be able to relay information to users with all levels of understanding. We would also require the successful candidate to visit workstations around the business to deliver fixes and solutions locally.

We are also willing to consider applications from graduates wishing to pursue a career in IT with a progressive company.

If this looks like the ideal IT Support Desk Analyst role for you, and your skill sets match the criteria above then please apply below.

Role: IT Support Desk Analyst
Location: Bury St Edmunds, Suffolk
Salary: Competitive + Bonus

No terminology in this advert is intended to be deemed discriminatory. We are happy to accept applications from all suitably qualified persons regardless of their age, gender, race, religion, disability, sexual orientation or marital status.

Contact Details:
Tel: 02392856811
Contact: Lucy Hudson

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