Job Type:
Job Sector:
South West
£8.21 per hour
Salary Description:
£8.21 Per Hour
Job Ref:

- Do you have a passion for ensuring excellent customer service?

If the answer is YES, the team at Vospers are currently recruiting for a part-time Service Meeter Greeter and want to hear from you!

Service Meeter Greeter Responsibilities:

As a Service Meeter Greeter you'll be operating on a part time basis within the Vospers Ford Dealership. You will work to meet and greet all customers entering or calling into the dealership and providing an excellent customer experience to all. Your responsibilities will also include:

- Provide a warm, friendly and professional welcome to all telephone enquiries and walk in customers.

- Greet all customers upon their arrival to the premises, recording customer details where required, identify their needs and offering courtesy service as appropriate.

- Introduce customers to the relevant Sales Executive or direct them to the relevant part of the Business.

- Manage the appointment booking service, liaising with customers and sales team members to ensure a smooth process.
- Ensure all telephone and written enquiries are responded to promptly, courteously and dealt with in an efficient manner.
- Deal efficiently and courteously with all customer complaints, logging them and passing relevant information to the manager to ensure a correct and prompt conclusion.
- Ensure that the Sales area is maintained to provide a clean and tidy, well presented environment for the customer.

The ideal Service Meeter Greeter:

In order to be successful for this position, you will need to be confident and possess previous experience ideally within a reception environment. You will also need:

- An eye for detail
- Motivated by a passion for quality and great service delivery
- Interpersonal, administrative, and organisational skills
- Computer literate - Excel & Word
- A valid UK driving license preferred but not essential

Additional company benefits at Vospers:

Salary Expectation - £8.21 p/h
Location: Ford Plymouth
Hours: Part time job share of either Monday to Friday 8am - 1pm or Monday to Friday 1pm - 6pm
Additional Benefits include: Staff discounts in sales and service, staff referral scheme, pension, flu vouchers, eye care vouchers, counselling services, staff events and charity days, extensive training and support including work related professional qualifications and more....

Our Business:

Vospers has been the home of motoring in the south west for over 70 years and our success is built by and through our people. With an annual turnover in excess of £270 million pounds, we have over 700 talented staff across our various sites throughout the west country; at its heart Vospers is still very much a family company.

People are important at Vospers and have a real say. Its important to the directors that everyone feels that theyre part of something special.

At Vospers we have a Mission Statement that really expresses what were all about and our Core Values sit at the heart of everything we do:

Care - Accountability - Performance - Respect - Integrity

We are proud that so many of our people stay with us and develop their careers at Vospers over the long term. Over 100 of our staff have completed between 10 and 40-years' service with the company.

If you are looking for a challenge as our Service Meeter Greeter then we want to hear from you, please click APPLY!

No terminology in this advert is intended to be deemed discriminatory. We are happy to accept applications from all suitably qualified persons regardless of their age, gender, race, religion, disability, sexual orientation or marital status.

Contact Details:
Tel: 02392856811
Contact: Kirsten Knight

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