Business Support

Job Type:
Permanent
Job Sector:
Admin, Secretarial
Region:
London
Location:
Chiswick
Salary Description:
�25,000-�28,000 per annum (depending on experience)
Posted:
25/04/2019
Recruiter:
TalentSpa Recuitment
Job Ref:
TSPA/TS/BS

Location: Based in Chiswick, West London

Salary: �25,000-�28,000 per annum (depending on experience)

Hours of work: 8:00-17:00 - Monday to Friday

About the company:

TouchscreenRentals is an exciting young company that's growing fast. We specialise in touchscreen rental and software projects across the UK and Europe. We provide stunning hardware+software solutions for events and exhibitions, marketing campaigns, brand engagement and promotions.

Our team is small, dedicated and specialist. We're obsessed with providing the very best customer service and building a reputation for innovation and quality. Our customers are everything; we come to work wanting to make their projects a success.

About the Business Support role:

In this varied role you will be a core member of our team; the glue that holds us together! As a small team and a growing company, we need support across the business. The role is perfect for someone who likes diving into different things; from office management and logistics, to sales and marketing, to operations, to finance and HR.

You'll be based in our studio in The Lightbox (Chiswick, West London), a stylish and modern business centre that's host to a range of growing tech companies, creative agencies and fashion brands. With most of the team being on the road during our busy seasons, you must be self-motivated and happy working alone. At the same time you should be a real team player who is willing to get stuck in; in fact you should relish having a central role within the team and enjoy the responsibility of making all aspects of the business run smoothly.

Primarily it will be your responsibility to carry out the following tasks in the below areas:

Office Management and Operational Support:

* Be the consistent, friendly face of the studio - managing the day to day running of TouchscreenRentals.co.uk HQ
* Be the point of contact for staff whereabouts - you'll be the person that knows where everyone is at any given time
* Be the first point of contact for customer telephone enquiries during the hours of 8:00-17:00. This will include basic support calls, sales support and general enquires
* Dealing with utilities providers
* Maintaining office stock
* Booking rental vehicles
* Booking equipment repairs
* Ordering equipment
* Health and Safety and Fire Safety duties
* Maintaining company policies
* Documenting company processes

Logistics Management:

* Once fully inducted into the business it will become your responsibly to manage the logistics of our rentals. When a touchscreen rental is booked it will be your responsibility to:

* Allocate stock to the rental
* Enter the delivery and collections into the Master Diary
* Allocate Engineer shifts
* Keeping in constant contact with Field-Based staff
* Keeping customers updated if an Engineer is running behind schedule
* Constantly think of ways of improving company logistics

Sales Support:

* First-line sales enquiries (in job training provided)
* Creating and sending quotes
* Updating CRM system

Marketing Support:

* Update website content
* Maintain Google Adwords Campaigns
* Marketing emails

IT Support:

* First-line technical support enquiries (in job training provided)
* Software testing and quality assurance (in job training provided)
* Occasional preparing of touchscreens (for big projects when it's 'all hands-on deck')

Finance Support:

* Inputting team and business expenses
* Creat

Contact Details:
TalentSpa Recuitment
Tel: 0844 8700 926
Contact: .
Email:

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